Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.Talented leader offering top-notch abilities in catheter care,health promotion,medical records management, certified in CPR/AED,strong clinical judgment,patient and family advocacy.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Nursing Student
Dellridge Health & Rehabilitation
04.2023 - 06.2023
Worked alongside experienced nursing professionals to learn new procedures.
Contributed to a safe and hygienic environment by adhering to strict infection control protocols and maintaining proper sanitation procedures.
Created positive patient experience by assisting patients with bathing, ambulating, feeding and personal and oral hygiene care.
Wiped down equipment with proper cleaning products after each patient transport to reduce instances of infection.
Developed personalized patient care plans to improve health and well-being.
Demonstrated strong communication skills while interacting with patients from diverse backgrounds and age groups.
Enhanced patient comfort by providing compassionate care and assistance in daily activities.
Administered prescribed medications under nurse supervision accurately following established protocols for safe administration practices.
Delivered high-quality personal care services, including bathing, grooming, dressing, mobility assistance, and feeding.
Excelled in maintaining patient confidentiality at all times, adhering to HIPAA regulations and ensuring sensitive information was protected throughout all aspects of care delivery.
Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
Customer Service Representative
Tanger Outlets
08.2022 - 03.2023
Created and maintained detailed database to develop promotional sales.
Cross-trained and backed up other customer service managers.
Increased efficiency and team productivity by promoting operational best practices.
Promoted superior experience by addressing customer concerns, demonstrating empathy, and resolving problems swiftly.
Exhibited high energy and professionalism when dealing with clients and staff.
Utilized data analytics tools to monitor performance trends regularly, identifying areas for improvement and implementing necessary changes.
Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.
Participated in team meetings and training sessions to stay informed about product updates and changes.
Elderly Caregiver Volunteer
Home Care Aid
03.2019 - 09.2022
Ensured a healthy diet for elderly individuals by preparing nutritious meals tailored to dietary restrictions or preferences when needed.
Enhanced elderly residents well-being by providing compassionate care and companionship.
Administered medication accurately and timely according to prescribed schedules, ensuring proper dosage and adherence to guidelines.
Managed emergency situations effectively, quickly responding to incidents and coordinating appropriate support for elderly clients.
Promoted a safe and comfortable living environment for residents through regular housekeeping and maintenance tasks.
Transported individuals to events and activities, medical appointments, and shopping trips.
Nursing Home Volunteer
Alaris Health At West Orange
01.2019 - 02.2020
Supported the planning and execution of recreational activities to boost resident morale and social engagement.
Provided support and companionship to patients in need of assistance.
Utilized strong interpersonal skills to establish rapport with diverse groups of residents, cultivating a welcoming atmosphere within the home.
Adhered to organization procedures and instructions to maintain safety for program participants and other workers.
Transported patients between rooms and appointments or testing locations.
Responded to patient requests for supplies and personal comfort items such as extra blankets.