Brittany Shames
Buckeye,AZ
Summary
HR Generalist with extensive experience at Good Health Manufacturing, specializing in employee onboarding and payroll administration. Achievements include significant improvements in compliance training and team development initiatives. Proficient in ADP software and skilled in problem-solving, contributing to efficient operations and strong employee relations.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Office Administrator
American Wellness Center
Scottsdale, AZ
01.2023 - Current
- Managed onboarding and training for new employees
- Created and monitored patient care plans and insurance verifications
- Oversaw scheduling, outside sales calls, and data entry.
- Handled marketing and patient communications with professionalism.
Self-Employed Reseller
Britts AZ Resale
Buckeye, AZ
01.2010 - Current
- Manage multi-platform resale business (eBay, Poshmark, Whatnot, Mercari)
- Supervise onboarding and training of new resellers
- Oversee payroll, shipping logistics, and inventory control
Human Resources Generalist
Good Health Manufacturing
Chandler, AZ
01.2021 - 01.2023
- Company Overview: Company ceased operations in 2023
- Managed time tracking, payroll, employee onboarding, and benefits enrollment
- Facilitated safety training, compliance, and employee relations
- Supported recruitment, interviews, hiring, and claims/documentation processes
- Oversaw accounts payable/receivable and HR system updates
- Company ceased operations in 2023
Human Resources Generalist
Wellsprings of Phoenix
Phoenix, AZ
01.2020 - 01.2021
- Company Overview: Company ceased operations in 2021
- Delivered HR support across payroll, benefits, recruitment, and employee relations
- Maintained HR compliance and training documentation
- Company ceased operations in 2021
Case Manager / Front Desk
American Physical Medicine
Scottsdale, AZ
01.2019 - 01.2021
- Managed front desk operations and provided case management
- Scheduled appointments and processed insurance billing
- Conducted patient education and coordinated treatment follow-up
Chiropractic Assistant
Doctor MacLennan Chiropractic
Bay City, TX
01.2016 - 01.2019
- Delivered patient care through therapeutic services and case management
- Processed insurance claims, assisted with appointments, and maintained charts
Education
B.A. - Business Administration
Ventura College
Ventura, CA750-Hour Massage Therapy Program -
A2Z Massage School
Thousand Oaks, CAHigh School -
William S. Hart High School
Newhall, CASkills
- Employee onboarding and training
- Payroll and time tracking
- Benefits administration
- Office and staff management
- Recruitment and hiring
- Customer service
- Inventory management
- HR compliance and documentation
- ADP software proficiency
- Fishbowl expertise
- SmartSheet utilization
- QuickBooks knowledge
- Microsoft 365 applications
- Insurance verification
- Data entry
- Appointment scheduling
- Payroll administration
- Inventory control
- Patient communication
- Time management
- Team building
- Project management
- Compliance training
- Problem solving skills
- Attention to detail
- Effective communication skills
- Bookkeeping expertise
- Decision making skills
- Change management strategies
- Staff development initiatives
- Travel arrangements coordination
- Idea development and brainstorming techniques
Certification
- OSHA
- MSHA
- CPR
- Food Handler's Card
- Certified Chiropractic Clinical Assistant (CCCA)
- CAMTC - Massage Therapy Certification
Target Role
Human Resources Generalist | Administrative Professional
Timeline
Office Administrator
American Wellness Center
01.2023 - Current
Human Resources Generalist
Good Health Manufacturing
01.2021 - 01.2023
Human Resources Generalist
Wellsprings of Phoenix
01.2020 - 01.2021
Case Manager / Front Desk
American Physical Medicine
01.2019 - 01.2021
Chiropractic Assistant
Doctor MacLennan Chiropractic
01.2016 - 01.2019
Self-Employed Reseller
Britts AZ Resale
01.2010 - Current
B.A. - Business Administration
Ventura College
750-Hour Massage Therapy Program -
A2Z Massage School
High School -
William S. Hart High School
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