Brittany Sharp-Todd
Portland,OR
Summary
Biotechnology graduate with expertise in protein purification and chromatography, alongside a strong foundation in customer service. Known for maintaining organized workspaces and precise data logging. Aiming for an entry-level laboratory technician role to combine technical skills with collaborative research efforts.
Overview
1
1
Certification
9
9
years of professional experience
Work History
Store Associate
Tuesday Morning
01.2021 - 01.2023
- Assisted customers with product selection and inquiries daily.
- Delivered customer service in retail, ensuring positive shopping experiences.
- Processed sales transactions accurately using point-of-sale system.
- Maintained organized store displays to enhance customer experience.
Key Holder
Tuesday Morning
01.2018 - 01.2020
- Managed cash register operations and processed customer transactions.
- Assisted customers with product inquiries and store navigation.
- Organized merchandise displays to enhance product visibility and accessibility.
- Trained staff on daily operations to enhance team effectiveness.
Call Center Representative
Wells Fargo
01.2016 - 01.2018
- Handled high-volume customer calls, resolving issues to enhance customer satisfaction
- Resolved customer complaints and issues efficiently and professionally.
- Assisted customers with account inquiries and transaction processing.
- Provided information on banking products and services to enhance customer knowledge.
Front Desk Receptionist
PCC
01.2014 - 01.2016
- Greeted visitors and directed them to appropriate departments.
- Managed multi-line phone system and routed calls efficiently.
- Coordinated schedules and managed incoming calls to ensure smooth daily operations.
- Scheduled appointments and coordinated meeting room arrangements.
Education
Associate of Applied Science - Biotechnology
Portland Community College
Portland, OR12-2025
Skills
- Sales transactions
- Customer service
- Store organization
- Inventory management
- Data logging
- Attention to detail
- Team collaboration
- Customer service
Certification
- Biotechnology Certification, PCC, 06/25
- Associate's of Applied Science, PCC, 12/25
Lab Project Highlight
Bacterial Identification - Citrobacter freundii, Identified unknown bacterium using staining and biochemical tests, Gram stain → Gram-negative rod; MacConkey → lactose fermentation, Citrate → positive; Lysine decarboxylase (LDC) → differentiation, Applied dichotomous key; documented results with aseptic technique
Laboratory Experience
- Performed aseptic technique and maintained sterile conditions
- Conducted gel electrophoresis and protein purification
- Applied chromatography for biomolecule separation
- Prepared reagents and operated lab equipment
- Recorded accurate data and followed safety protocols
Timeline
Store Associate
Tuesday Morning
01.2021 - 01.2023
Key Holder
Tuesday Morning
01.2018 - 01.2020
Call Center Representative
Wells Fargo
01.2016 - 01.2018
Front Desk Receptionist
PCC
01.2014 - 01.2016
Associate of Applied Science - Biotechnology
Portland Community College