Brittany Shaw
Clinton,MD
Summary
To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
9
9
years of professional experience
Work History
Records Clerk
MGM National Harbor Casino And Resorts
Oxo Hill, Maryland
03.2018 - 05.2021
- Assisted with typing, data entry and answering incoming calls as required.
- Updated records with new information.
- Engaged in active listening with callers to confirm or clarify information and diffuse upset callers.
- Followed confidentially regulations to maintain privacy.
- Participated in training and other learning opportunities to expand knowledge of company and position.
- Prepared files for transfer to other units or for retirement by labeling, listing, boxing and processing files.
- Checked daily incoming paperwork and documents and made copies before filing.
- Distributed mail, interoffice correspondence and faxes to correct personnel within facility.
- Cleaned up files regularly by removing outdated information for archival or disposal.
- Classified files based on source, type or other details.
- Maintained 75% efficiency for large record volume organization
Security Officer
MGM National Harbor Casino And Resorts
Oxon Hill, Maryland
03.2018 - 09.2019
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Gathered information, identified and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints.
- Operated detecting devices to screen individuals and prevent passage of prohibited articles into restricted areas.
- Operated scanning equipment to view internal structures of luggage, purses and other bags to check for prohibited items.
- Authorized entrance papers and granted or denied entrance to building.
- Secured 7 doors in office and main building
Superviosr
Sam's Club
Waldorf, Marylnd
11.2011 - 09.2015
- Loaded and unloaded building materials used for construction.
- Helped project managers develop work schedules for overall projects and individual stages.
- Used power saws to cut and shape materials to specified measurements.
- Dug trenches, backfilled holes and compacted earth in preparation for construction projects.
- Used coordination and planning skills to achieve results according to schedule.
- Carried out day-day-day duties accurately and efficiently
- Prepared variety of different written communications, reports and documents to ensure smooth operations
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment
Education
High School Diploma -
Surrattsville High School
Clinton, MD05.2006
Skills
- Materials Destruction
- Filing System Creation
- Information Sorting
- Verbal and Written Communication
- Data Entry
- Information Retrieval
- Typing and Word Processing
- Time Management
Timeline
Records Clerk
MGM National Harbor Casino And Resorts
03.2018 - 05.2021
Security Officer
MGM National Harbor Casino And Resorts
03.2018 - 09.2019
Superviosr
Sam's Club
11.2011 - 09.2015
High School Diploma -
Surrattsville High School
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