Brittany Shearer
Odessa,TX
Summary
After just over 4 years of working at Aladdins Castle I have realized childcare and teaching is where my heart is. I love watching children learn and grow and it brings me so much joy seeing the excitement and curiosity in childrens eyes as they explore and learn.
Overview
6
6
years of professional experience
Work History
Admin Assistant
Aladdins Castle Learning Center
01.2023 - 05.2024
- Answered phones, and assisted callers with needs and questions
- Maintained confidentiality of sensitive information by adhering to strict privacy policies.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
- Ensured all staff worked within the minimum standard guidelines put fourth by childcare licensing.
Lead Teacher of 1 Year Olds
Aladdin's Castle Learning Center
10.2019 - 01.2023
- Provided a safe and nurturing enviroment for the children.
- Developed a good trusting relationship with parents
- Help children learn and grow through organized and planned lesson activities.
- Ensured all childrens needs were met by changing diapers every hour.
Waitress
Texas Roadhouse
01.2018 - 10.2019
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Used cash registers and credit card machines to cash out customers.
- Greeted new customers, discussed specials, and took drink orders.
- Kept server areas clean and stocked to increase efficiency while working tables.
Education
No Specific Degree, But Have Obtained Multiple Certificates - Childcare
Childcare Education Institute
Duluth, GADiploma -
Two Rivers High School
Two Rivers, WI06.2008
Skills
- Customer Service
- Data Entry
- Computer Skills
- Office Administration
- Time Management
- File Organization
- Customer and client relations
- Filing
- Documentation and Recordkeeping
- Dedicated Team Player
Timeline
Admin Assistant
Aladdins Castle Learning Center
01.2023 - 05.2024
Lead Teacher of 1 Year Olds
Aladdin's Castle Learning Center
10.2019 - 01.2023
Waitress
Texas Roadhouse
01.2018 - 10.2019
No Specific Degree, But Have Obtained Multiple Certificates - Childcare
Childcare Education Institute
Diploma -
Two Rivers High School
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