Brittany Shrout
Kansas City,MO
Summary
Compassionate and adaptable healthcare professional with over six years of experience in phlebotomy and patient care, bringing strong communication, organizational, and leadership skills to every role. Currently pursuing a bachelor’s degree in Liberal Arts with a focus on behavioral and social sciences. Experienced in patient-centered care, team collaboration, and working in fast-paced environments that require accuracy and professionalism. Passionate about supporting team development, improving workflow efficiency, and contributing to organizational success through leadership, training, and management growth opportunities.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Phlebotomist Technician
Liberty Hospital
Liberty, MO
11.2025 - Current
- Collected blood samples using venipuncture and capillary techniques to ensure accurate diagnostic testing.
- Maintained equipment and supplies, ensuring compliance with safety and hygiene protocols in laboratory settings.
- Educated patients on procedures, reducing anxiety and enhancing cooperation during blood collection processes.
- Collaborated with healthcare teams to streamline workflows, improving patient throughput and service delivery times.
Phlebotomist
Children's Mercy Hospital
Kansas City, MO
01.2024 - 11.2025
- Perform venipunctures and capillary draws for inpatient and outpatient populations.
- Communicated effectively with patients and families to ease apprehension.
- Collected blood samples from pediatric patients using proper techniques.
- Support both routine and urgent care testing to meet patient and provider needs.
Phlebotomist
Quest Diagnostics
Liberty, MO
06.2021 - 12.2024
- Collected and processed specimens from diverse patient populations.
- Maintained specimen integrity by following strict handling and transportation protocols.
- Delivered compassionate care to patients while ensuring efficiency in a fast-paced environment.
CNA/Phlebotomist
Liberty Hospital
Liberty, MO
04.2020 - 06.2021
- Assisted patients with daily living activities and provided direct bedside care.
- Performed blood draws and prepared samples for laboratory analysis.
- Supported clinical teams with patient monitoring and documentation.
CNA/Med Tech
Addington Place of Shoal Creek
Kansas City, MO
05.2017 - 06.2021
- Provided daily care, medication administration, and support for residents.
- Insulin-certified; managed glucose monitoring and insulin administration.
- Ensured resident safety, comfort, and dignity in long-term care.
Exercise Therapy Assistant
Kearney Family Chiropractic Center
Kearney, MO
06.2019 - 05.2020
- Assisted patients with rehabilitation exercises to support muscle strength and adjustment retention.
- Collaborated with providers to implement individualized therapy plans.
CNA/Med Tech
Oak Pointe
Kearney, MO
11.2018 - 05.2019
- Delivered patient care including hygiene, mobility assistance, and feeding.
- Administered medications and provided emotional support to residents.
Server
Side Pockets North
Kansas City, MO
04.2018 - 02.2019
- Delivered customer service in a fast-paced hospitality environment.
CNA
Excelsior Springs Hospital
Excelsior Springs, MO
05.2016 - 04.2018
- Supported nurses with patient care tasks and monitored patient well-being.
- Provided essential care such as feeding, bathing, and mobility assistance.
Sales Associate
Walmart
Excelsior Springs, MO
03.2015 - 05.2016
- Assisted customers with purchases and maintained product organization.
Cashier/Cook
McDonald's
Excelsior Springs, MO
03.2014 - 12.2015
- Provided customer service and food preparation in a high-volume setting.
Education
Bachelor's - Liberal Arts
Avila University
Kansas City, MO06-2026
Associates - Arts
Metropolitan Community College
Kansas City, MO05-2021
Certified Phlebotomist -
Kansas City School of Phlebotomy
Kansas City, MO11-2020
Health Service Program -
Excelsior Springs Area Career Center
Excelsior Springs, MO05-2017
High School Diploma -
Excelsior Springs High School
Excelsior Springs, MO05-2017
Skills
- Effective communication
- Patient care
- Data collection
- Team collaboration
- Time management
- Conflict resolution
- Specimen handling
- Blood collection
- Team leadership
- Customer service
- Decision-making
- Staff training and development
- Documentation and reporting
Certification
- CPT - Certified Phlebotomy Technician, 02/01/22
- Flight Attendant Certification, 11/01/21
- Phlebotomy, 11/01/20
- L1MA (Level One Medication Aide), 02/01/19
- Insulin Administration, 03/01/19
- CNA (certified nursing assistant), 01/01/16
Languages
English
Native or Bilingual
Timeline
Phlebotomist Technician
Liberty Hospital
11.2025 - Current
Phlebotomist
Children's Mercy Hospital
01.2024 - 11.2025
Phlebotomist
Quest Diagnostics
06.2021 - 12.2024
CNA/Phlebotomist
Liberty Hospital
04.2020 - 06.2021
Exercise Therapy Assistant
Kearney Family Chiropractic Center
06.2019 - 05.2020
CNA/Med Tech
Oak Pointe
11.2018 - 05.2019
Server
Side Pockets North
04.2018 - 02.2019
CNA/Med Tech
Addington Place of Shoal Creek
05.2017 - 06.2021
CNA
Excelsior Springs Hospital
05.2016 - 04.2018
Sales Associate
Walmart
03.2015 - 05.2016
Cashier/Cook
McDonald's
03.2014 - 12.2015
Certified Phlebotomist -
Kansas City School of Phlebotomy
Health Service Program -
Excelsior Springs Area Career Center
High School Diploma -
Excelsior Springs High School
Bachelor's - Liberal Arts
Avila University
Associates - Arts
Metropolitan Community College