Brittany Sickler
Poughkeepsie
Summary
Dynamic financial reimbursement specialist at Nuvance Health, adept at analyzing data to enhance reimbursement processes. Known for a friendly, positive attitude and exceptional attention to detail, I ensure compliance and accuracy in claims, contributing to improved operational efficiency and team collaboration. Proven problem-solver with strong organizational skills.
Overview
9
9
years of professional experience
Work History
Financial Reimbusment
Nuvance Health
09.2022 - Current
- Handled the processing and verification of financial reimbursements, ensuring accurate and timely payment of claim
- Maintaining accurate records of claims, payments, and related documentation
- Ensuring that the correct amount is reimbursed for services rendered.
- Analyzing reimbursement data to identify trends and areas for improvement.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Ensuring compliance with relevant regulations and policies.
Patient Services Coordinator
Premier Medical Group of the Hudson Valley
09.2016 - 09.2022
- Managed sensitive patient data with strict adherence to HIPAA regulations, ensuring privacy and confidentiality at all times.
- Provided patient with after-visit summary and scheduled next appointment to maintain continuous care and facilitate treatment plan.
- Responded effectively to challenging situations involving distressed or dissatisfied patients while maintaining a calm demeanor and positive attitude.
- Scheduled appointments to enter appointment date and time into computerized scheduler.
- Enhanced patient satisfaction by efficiently scheduling appointments and handling registration tasks.
- Used Software to maintain electronic patient files, successfully maintaining over Number patient files.
- Called patient to confirm appointment and prepared paperwork prior to visit to expedite check-in process.
- Demonstrated exceptional customer service to foster welcoming and professional environment for patients.
- Maintained accurate patient records by diligently updating information in the electronic health record system.
- Promoted a culture of continuous improvement through active participation in staff meetings, trainings, and professional development opportunities.
- Verified patient's insurance eligibility and benefits coverage.
- Established strong relationships with referring physicians'' offices by maintaining open lines of communication for seamless coordination of care across providers.
Education
Brewster Highschool
Brewster, NY06.2007
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Attention to detail
- Time management
- Flexible and adaptable
- Dependable and responsible
- Multitasking Abilities
- Excellent communication
- Critical thinking
- Computer skills
- Organization and time management
- Problem resolution
Timeline
Financial Reimbusment
Nuvance Health
09.2022 - Current
Patient Services Coordinator
Premier Medical Group of the Hudson Valley
09.2016 - 09.2022
Brewster Highschool
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