Brittany Siefert
Puyallup,WA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities. Looking for a long term career opportunity to best utilize abilities and skills. Seeking growth within a supportive company.
Overview
10
10
years of professional experience
Work History
Beer Tender
Dystopian State Brewery
09.2023 - Current
- Increased bar revenue with upselling techniques and promotion of special events.
- Maintained a clean and organized bar environment for improved customer experience.
- Assisted in inventory management, ensuring adequate stock levels for smooth operations.
- Collaborated with fellow staff members to optimize workflow and service quality.
- Promoted responsible alcohol consumption, adhering to local laws and regulations.
- Operated cash register accurately, managing transactions for seamless checkout process.
Sales Consultant, Assistant Internet Manager
Volkswagen
03.2019 - 10.2023
- Manage and maintain a healthy and helpful work environment
- Entrusted to handle legal documents and sensitive information
- Gathering proper information to accurately compile a profile for each customer and their needs
- Working as a group to achieve company goals.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Implemented up-selling strategies, encompassing recommendation of accessories and complementary purchases.
- Cross-trained existing employees to maximize team agility and performance.
- Managed over 70 customer calls/emails per day.
- Responsible for keeping up to date on yearly changes of vehicle function, accessories and operation
Barista Shift Lead
Viva Espresso/ Starbucks
10.2013 - 03.2019
- Served customers quickly and efficiently and created strategies to prevent delays.
- Restocked and cleaned stations and facilities to maintain cleanly and operable standards.
- Handled and resolved customer issues and complaints with professionalism and tact to drive customer satisfaction and repeat business.
- Trained, scheduled, and supervised barista workers to maintain and uphold store policies and optimize staffing patterns.
- Generated friendly atmosphere by encouraging employees to greet and speak to customers.
Education
Shelley High School
Shelley, IDClass 12 Mixologist Permit - MAST Course
ABC Bartending School
Seattle, WASkills
- Team Player
- Excellent Communication
- Customer Service Veteran
- Adaptive to Changes
- Works Well under Pressure
- Consultative Sales
- Lead Generation
- Industry Trends
- Product and Service Knowledge
- Pouring Techniques
- Multitasking Abilities
Timeline
Beer Tender
Dystopian State Brewery
09.2023 - Current
Sales Consultant, Assistant Internet Manager
Volkswagen
03.2019 - 10.2023
Barista Shift Lead
Viva Espresso/ Starbucks
10.2013 - 03.2019
Shelley High School
Class 12 Mixologist Permit - MAST Course
ABC Bartending School
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