Summary
Overview
Work History
Education
Skills
Timeline
Generic

Brittany Siegfried

Lacey

Summary

Dedicated and compassionate Clinical Case Manager with extensive experience in coordinating care for individuals and a deep understanding of social service programs. Proactive and resourceful, equipped with robust knowledge of community resources to effectively identify client needs and develop tailored intervention plans. Strong communication skills enhance the ability to build rapport with clients and collaborate with multidisciplinary teams, ensuring comprehensive support for those in need. Committed to making a positive impact through strategic planning and compassionate care.

Overview

17
17
years of professional experience

Work History

Clinical Case Manager

Community Youth Services
07.2022 - Current
  • Working with foster youth ages 1-2 with BRS behaviors
  • Case management and documentation
  • CPS mandated reporting
  • Helping families and youth with

resources

  • Developed partnerships with community organizations to expand services and referrals.
  • Participated in clinical supervision to maintain professional development.
  • Work with foster families, biological families, youth and community partners to help youth be successful
  • Facilitated comprehensive assessments to identify client needs and develop tailored service plans.
  • Monitored client progress, adjusting treatment plans based on evolving needs and outcomes.
  • Provided crisis intervention support, employing de-escalation techniques to manage high-stress situations effectively.
  • Established community partnerships to expand resources available for clients and improve service access.

Paraeducator

Summit Virtual Academy
10.2019 - Current
  • Assisted students with individualized learning strategies to enhance academic performance.
  • Collaborated with teachers to implement classroom management techniques and promote positive behavior.
  • Monitored student progress, providing feedback and support to ensure comprehension of material.
  • Supported instructional staff in delivering tailored educational plans for diverse learners.
  • Assisted teachers in managing classrooms effectively by maintaining clear expectations, enforcing rules consistently, and reinforcing positive behavior choices.
  • Actively participated in regular team meetings to discuss student progress, share ideas, and collaborate on strategies for continued success.
  • Maintained a safe and inclusive learning environment by addressing behavioral issues promptly and following established protocols.

Secretary Senior

State of WA. Dept. of Corrections
01.2019 - 03.2019
  • Process contracts
  • Utilized advanced software programs for data entry tasks that increased accuracy while minimizing errors.
  • Coordinated communication between staff, inmates, and external agencies to enhance operational efficiency
  • Managed complex scheduling for departmental meetings and events, ensuring optimal resource allocation.
  • Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
  • Answered multi-line phone system and enthusiastically greeted callers.
  • Prepared professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness.
  • Maintained electronic filing systems and categorized documents.

Administrative Assistant 4

State of WA. Dept. of Corrections
11.2017 - 06.2018
  • Managed Microsoft Outlook Calendars for Deputy CIO
  • Oversaw inventory management of office supplies, optimizing stock levels and costs.
  • Maintained inventory of office supplies and placed orders.
  • Project management on multiple projects at once
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • SharePoint administrator constantly updating IT sites
  • Scheduling interviews for Management
  • Worked on budget, education, and training spreadsheets for dept.
  • Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.

Patient Services Supervisor

University of Washington
02.2017 - 06.2017
  • -In charge of six patient service specialists
  • -Hiring, scheduling classes for new employees. Interviewing
  • -administrative assistant to Director of Medicine and Manager of ER
  • -ordering supplies, answering calls, filing, data entry
  • -managing calendars, scheduling conference room meetings
  • -typing schedules and spreadsheets for ER department

Ward Clerk Transcriber

Kaiser Permanente
04.2008 - 01.2017
  • Answer multiple phone lines while multitasking
  • Filing, ordering supplies, typing schedules, tracking bed holds in Excel, putting requests in
  • Transcribing Dr. Orders when systems are down and fixing patients charts when needed
  • Working with Bed placement RN to assign patients to rooms
  • Coordinated patient admissions and discharges, ensuring accurate processing of medical records.
  • Communicated effectively with healthcare professionals to facilitate timely delivery of patient care.
  • Maintained inventory of medical supplies, ensuring availability for staff and patients.
  • Trained new clerks on hospital protocols and administrative procedures, enhancing team performance.
  • Implemented electronic health record updates, improving data accuracy and retrieval efficiency.
  • Collaborated with interdisciplinary teams to enhance patient experience and support care continuity.
  • Oversaw daily operations of front desk activities, streamlining processes for improved service delivery.
  • Maintained accurate patient records, ensuring confidentiality and adherence to HIPAA regulations.

Education

Masters - Mental Health and Wellness-Family Dynamics

Grand Canyon University
Phoenix, AZ
03-2022

Bachelor of Science - Psychology

University of Phoenix
Phoenix, AZ
01.2020

Skills

  • Teamwork and cooperation
  • Confidentiality and privacy
  • Behavioral health interventions
  • Healthcare navigation
  • Suicide risk assessment
  • Clinical documentation
  • Professional boundaries
  • Clinical assessment
  • Mental health counseling
  • Quality improvement
  • Client engagement
  • Time management
  • Organization and multitasking

Timeline

Clinical Case Manager

Community Youth Services
07.2022 - Current

Paraeducator

Summit Virtual Academy
10.2019 - Current

Secretary Senior

State of WA. Dept. of Corrections
01.2019 - 03.2019

Administrative Assistant 4

State of WA. Dept. of Corrections
11.2017 - 06.2018

Patient Services Supervisor

University of Washington
02.2017 - 06.2017

Ward Clerk Transcriber

Kaiser Permanente
04.2008 - 01.2017

Bachelor of Science - Psychology

University of Phoenix

Masters - Mental Health and Wellness-Family Dynamics

Grand Canyon University