Microsoft Office
Brittany Simpson
HR & Compliance Manager
Elkhart,IN
Summary
Proactive manager with 9+ years of experience in Human Resources, recruiting, compliance, and payroll. Possesses the exceptional ability to leverage talent and best practices to drive organizational effectiveness. Trusted business partner with a successful record of consulting with executives to influence business decisions. Known for leadership, innovation, elevated performance, continuous improvement, and strategic thinking. Proven track record of building HR systems and processes from ground level, leading all HR organizational practices while bolstering retention, engagement, and performance.
Overview
11
11
years of professional experience
6
6
years of post-secondary education
Work History
HR & Compliance Manager
Titan Distribution, LLC
Elkhart, IN
01.2022 - Current
- Collaborated with cross-functional teams to establish clear compliance guidelines and expectations for all departments.
- Reviewed documents, files, transcripts, and other records to assess compliance and potential risk.
- Managed investigations into potential violations of laws or regulations, ensuring swift resolution and corrective actions when necessary.
- Developed comprehensive training programs for employees, fostering a culture of compliance throughout the organization.
- Enhanced overall business operations by continuously improving policies, procedures, and controls related to compliance requirements.
- Maintained effective working relationships with regulatory authorities, suppliers and customers.
- Prepared records and data for regular audits.
- Conducted thorough internal audits to ensure adherence to regulatory standards and best practices.
- Evaluated customer complaints, processes, and all other aspects of operations to assess compliance.
- Reduced risk exposure for the company by identifying and addressing areas of noncompliance.
- Improved communication channels between departments by establishing regular meetings and reporting structures related to compliance matters.
- Guided leaders and employees on company policies, programs, benefits and salary administration.
- Led decision-making and implementation of HR policies, procedures, programs and functions.
- Managed employee relations, investigating and resolving conflicts to maintain a positive work environment.
- Managed employee disputes by employing conflict resolution techniques.
- Streamlined HR processes for increased efficiency with the use of HRIS systems.
- Monitored and handled employee claims involving performance-based and harassment incidents.
- Oversaw payroll functions, ensuring accuracy of over $18M while maintaining strict confidentiality standards for sensitive employee information.
- Facilitated organizational change through effective communication and collaboration with senior management.
- Enhanced employee retention by implementing effective onboarding and training programs.
- Implemented performance management systems, providing constructive feedback and coaching opportunities for employees.
- Educated new hires about different benefit plans.
- Kept programs in line with plan structure, company policy and legal requirements.
- Evaluated fleet performance metrics regularly to identify areas for improvement, leading to increased productivity and revenue growth.
- Streamlined operations to increase productivity and oversaw employees to maximize outcomes.
- Increased fleet efficiency by implementing preventive maintenance programs and scheduling regular vehicle inspections.
- Proactively identified and solved complex problems that impacted management and business direction.
- Reduced repair costs through the establishment of strategic partnerships with reliable vendors and negotiating favorable contract terms.
Aerospace Maintenance Craftsman
United States Air Force Reserve
Grissom ARB, IN
10.2021 - Current
- Enhanced aircraft reliability by performing thorough maintenance inspections and implementing corrective actions.
- Maintained a high level of safety by adhering to industry regulations and procedures during maintenance tasks.
- Built a strong reputation for technical expertise and professionalism, earning trust and respect from colleagues and supervisors alike.
- Increased overall efficiency by implementing time-saving techniques and innovative tools in maintenance tasks.
- Conducted root cause analysis on recurring issues, identifying patterns that led to improvements in overall system performance.
- Contributed to successful missions by providing timely support for aircraft launch and recovery operations.
- Demonstrated expertise in repairing 5 different aircraft systems, including avionics, hydraulics, engines, and structural components.
- Played a critical role in maintaining fleet readiness for 15 aircraft by efficiently allocating resources for scheduled inspections and unscheduled repairs.
- Championed cross-functional collaboration between 5 different specialties within the team achieving seamless workflow integration.
- Preserved detailed records of all performed maintenance tasks, ensuring accurate documentation for regulatory compliance.
- Improved team productivity by training junior technicians in advanced maintenance techniques and best practices.
- Facilitated clear communication between maintenance personnel and other departments, fostering a cohesive work environment.
- Implemented innovative solutions to complex problems encountered during routine inspection or repair procedures to minimize disruption of flight schedules or mission objectives.
- Recorded maintenance actions in aircraft logbooks.
- Troubleshot mechanical, hydraulic, pneumatic and electrical systems and tested equipment following repairs.
Recruiting Manager
Pinnacle Transport Group
Elkhart, IN
06.2021 - 01.2022
- Worked with recruiting teams and human resources representatives to accomplish hiring objectives.
- Liaised between multiple business divisions to improve communications.
- Collaborated with legal and compliance teams to review paperwork, obtain feedback and procure available information for new training processes.
- Optimized applicant tracking system to streamline recruitment workflow, resulting in improved productivity levels.
- Managed recruitment team and educated and mentored new advisors.
- Streamlined HR efficiencies, coordinated new hire orientations and provided onboarding and training for 30+ new employees.
- Streamlined recruiting processes for entire team.
- Streamlined HR efficiencies, coordinated new hire orientations and provided onboarding and training for 200+ new employees.
- Spearheaded operations of 7 business development executives charged with all aspects of recruitment functions.
- Elevated team performance via strategic planning and coaching in areas of prospecting, sales and value-added presentations.
- Streamlined complaint response management by providing guidance on policies and ensuring appropriate and accurate investigation processes.
- Reduced workers' compensation claims by instituting corporate safety training program.
- Maintained optimal staffing levels by tracking vacancies and initiating recruitment and interview processes to identify qualified candidates.
- Utilized compliance tools, corrective actions and identification of deficiencies to mitigate audit risks.
Non-Commissioned Officer in Charge
United States Air Force
Fairchild Air Force Base, Washington
06.2016 - 10.2021
- Regularly reviewed and made recommendations to executive management for procedures and practices on personnel matters.
- Directed collection, organization, and application of field intelligence and combat data to enhance troop safety and operational success.
- Oversaw daily operations, ensuring smooth execution of tasks and timely completion of projects.
- Handled administrative requirements smoothly and efficiently, including maintaining records and submitting weekly, quarterly, and annual reports.
- Developed, implemented, and maintained daily standard operation procedures.
- Inspected and maintained $1.7B worth of KC-135's, all data input, maintenance machinery, and parts for Air Mobility Command operations.
- Integrated intelligence activities into other military operations, plans, and programs.
- Conducted and oversaw high stake briefings and debriefings.
- EEO and VVA Officer responsible for grievances, initiating/follow through with proper reporting.
- Fostered a positive work environment by cultivating strong relationships among team members and promoting open communication channels.
- Improved overall unit efficiency by implementing streamlined processes and procedures.
- Executed strategic planning initiatives that aligned with overall organizational goals.
General Manager
Artisan
Elkhart, IN
01.2015 - 10.2015
- Drove business growth while leading operations, strategic vision, and long-range planning.
- Evaluated suppliers by assessing quality, timeliness, and compliance of deliveries to maintain tight cost controls and maximize business operational efficiency.
- Maintained knowledge of industry trends and employment legislation and ensured company's compliance.
- Ensured company’s policies and procedures are met prior to initiating disciplinary action with employees
- Spearheaded development in expert team with exceptional customer service to attain Four-Diamond rating.
- Developed and maintained relationships with high-value customers and suppliers through continual communication and networking.
- Maximized efficiency by coaching and mentoring 20 personnel on customer service principles, industry practices, company procedures, and Aloha system.
- Verified and submitted timekeeping information for accurate and efficient payroll processing.
- Balanced and submitted bankruptcy report and child support for check disbursement.
- Created and managed spreadsheets for leave calculations.
- Managed payroll for organization of 25 personnel.
Acting General Manager
JSK Hospitality
South Bend, IN
04.2014 - 09.2014
- Increased revenue streams by reducing costs, managing schedules, and performing variance risk analysis to implement corrective actions.
- Rendered consultancy on various aspects of business and operations which covered diverse areas to improve employee productivity, goal setting, performance management, identification of learning & development, etc.
- Facilitated as key advisor to Senior Management in devising & effectuating coherent HR strategies thereby improving internal processes and procedures within demanding environment, deadlines, and set budgets
- Developed value-added solutions and approaches by leveraging trends in customer marketplaces and industries.
- Consulted with and provided guidance to directors/managers on wide range of staff issues including recruitment, disciplinary action, performance improvement, policies and procedures, conflict resolution, and terminations
- Developed planning to prepare top talent and leaders for more significant responsibilities.
- Managed payroll for organization of 50+ personnel.
Education
Associate of Applied Science - Avionics Maintenance Technology
Community College Of The Air Force
Maxwell AFB, Alabama 01.2019 - 12.2019
Bachelor of Arts - General Ed/Fine Arts
Indiana University South Bend
South Bend, IN 01.2008 - 06.2013
Skills
HR and Talent Strategies
Leadership Development
Succession Planning
Diversity, Equity, and Inclusion
Organizational Management
Employee Relations
Performance Appraisals
Compensation Structuring
Personnel Recruitment
Payroll Coordination
Compliance documentation
Document analysis
Accomplishments
- Achieved SSgt rank, Aug 2019, “Awarded rank in less than 3yrs average is more than 5yrs” RAF Mildenhall, England, UK
- Below the Zone (BTZ), Mar 2018, “Elite award of early ranking; 2 out of 50+ Airmen”, RAF Mildenhall, England, UK
Software
HRIS Systems
ADP
Talent Acquisition Software
Acumatica
Inova
Benefits Platforms
Highlights
"Sergeant Simpson is a natural leader who possesses strong military bearing, adaptability, and unmatched work ethic. Moreover, her values and leadership skills permeate through several domains, which have earned her credit within her leadership teams, respect amongst her peers, and has driven the growth of Airmen under her supervision." -MSgt Justin Steffens, Superintendent, USAF
"SSgt Simpson's impact was evident in every work-center she was assigned. Brittany is a natural-born leader with incredible compassion for her fellow Airman. She came to us a brand new Airman and left as one of our most decorated and reliable maintainers." -MSgt Herndon Jenkins, Flight Safety NCO
Timeline
HR & Compliance Manager
Titan Distribution, LLC
01.2022 - Current
Aerospace Maintenance Craftsman
United States Air Force Reserve
10.2021 - Current
Recruiting Manager
Pinnacle Transport Group
06.2021 - 01.2022
Associate of Applied Science - Avionics Maintenance Technology
Community College Of The Air Force
01.2019 - 12.2019
Non-Commissioned Officer in Charge
United States Air Force
06.2016 - 10.2021
General Manager
Artisan
01.2015 - 10.2015
Acting General Manager
JSK Hospitality
04.2014 - 09.2014
Bachelor of Arts - General Ed/Fine Arts
Indiana University South Bend
01.2008 - 06.2013
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