Brittany Simpson
Chesapeake,VA
Summary
Driven and talented professional with expert team leadership, planning and organizational skills. Dedicated trainer with exceptional management abilities and results-driven approach. Interested in obtaining a challenging position which will allow me to utilize my expertise, experience and acquired skills. Versatile in bringing a solid blend of people skills combined with ability to implement and enforce property rules and regulations. Strong leader and problem-solver dedicated to promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Diligent professional with proven history of managing diverse property portfolios and ensuring tenant satisfaction. Successfully managed multiple properties, overseeing maintenance, leasing, and financial operations. Demonstrated proficiency in conflict resolution and tenant relations, ensuring smooth and efficient property management.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Property Manager
Harbor Group Management Company
04.2024 - Current
- Streamlined task delegation, resulting in improved operational efficiency.
- Oversaw budget preparation and allocation by analyzing expenses and forecasting trends.
- Enhanced team collaboration with regular feedback sessions and performance evaluations.
- Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
- Increased property occupancy rates by effectively marketing available units and conducting thorough tenant screenings.
- Coordinated with legal counsel to resolve tenant disputes.
- Managed budget effectively, ensuring all property expenses were kept within allocated funds.
- Negotiated favorable contracts with vendors, cutting operational costs without compromising service quality.
- Analyzed operational information for impact on ROI, identified trends and recommended appropriate adjustments.
District Manager II
Liberty Military Housing
10.2021 - 04.2024
- Supervised Multiple locations with several neighborhoods to enforce high-quality standards of operation.
- Worked diligently to resolve unique and recurring complaints, promoting loyalty and enhancing operations.
- Met deadlines by proactively managing individual and team tasks and streamlining processes.
- Followed up on delinquent tenants and coordinated collection procedures.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Maintained original leases and renewal documents in digital and hardcopy format.
- Monitored progress of construction and maintenance projects and notified appropriate individuals of project updates, delays and schedule changes.
- Handled disciplinary actions, performance appraisals and terminations of company staff.
- Developed, reviewed and submitted property operating and capital budgets.
- Prepared specifications, solicited bids and approved subcontracts for building services.
- Trained and motivated leasing staff during bi-monthly trainings.
Sr. Property Manager
RDW Investments LLC.
07.2019 - 09.2021
- Audited files and reported any issues requiring follow-up to program manager
- Evaluated and recommended changes in rental pricing strategies to remain competitive in market
- Scheduled outside contractors for major maintenance issues
- Analyzed and evaluated monthly and quarterly financial statements
- Handled tenant complaints promptly and appropriately, calling in repairmen and other support services as needed
- Prepared specifications, solicited bids and approved subcontracts for building services
- Maintained operational facilities attractive to potential tenants by organizing regular maintenance, major repairs and capital improvement projects
- Maintained sufficient number of units market-ready at all times
- Kept records accurate, detailed and fully compliant with reporting requirements to meet all state, local and federal housing requirements
- Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes
- Trained and motivated leasing staff during bi-monthly trainings
- Experience with Section 8
- Experience with renovations
- Established rental rates by surveying local rental rates and calculated overhead costs
- Prepared annual budget, scheduled expenditures and collected monthly rent from tenants
Assistant Property Manager
Kotarides Property Management
11.2016 - 07.2019
- Developed policies and procedures for effective property management.
- Kept accurate records of all resident and tenant correspondence.
- Kept records accurate, detailed and fully compliant with reporting requirements to meet all state, local and federal housing requirements.
- Detailed and promoted specifics of accommodations during tours of vacant condominiums for prospective clients.
- Conducted property showings to highlight features, answer questions and redirect concerns to close contracts.
- Showed apartments to potential tenants and answered questions regarding community.
- Attended staff meetings and took extensive notes to share with property manager.
- Processed security deposit refunds.
- Ensured policies and rules were followed by all tenants.
- Responded to messages and inquiries from various parties and used well-developed active listening and open-ended questioning skills to promote quick issue resolution.
Property Manager
Landmark Property Services Inc.
12.2014 - 11.2016
Assistant Property Manager
JRK Property Holdings
02.2013 - 10.2014
Education
High School Diploma -
Western Branch High School
Chesapeake, VABachelor of Science - Sociology
Norfolk State University
Norfolk, VA05.2015
In Progress
Real Estate License
Skills
- Tenant issue resolution
- Effective leader
- Staff training/development
- Client account management
- Customer service-oriented
- Efficient under pressure
- Affordable housing programs knowledge
- Exceptional oral and written communication skills
- Vendor management knowledge
- Budget management skills
- Property inspection
- MRI Software
- Eviction procedures
- Financial budgeting and reporting
- Capital projects management
Certification
RAM Certified
Skills
- Yardi Software
- RentCafe Software
- Microsoft Word
- Microsoft Excel
- Financial Budgeting and Reporting
- Capital Projects Management
Timeline
Property Manager
Harbor Group Management Company
04.2024 - Current
District Manager II
Liberty Military Housing
10.2021 - 04.2024
Sr. Property Manager
RDW Investments LLC.
07.2019 - 09.2021
Assistant Property Manager
Kotarides Property Management
11.2016 - 07.2019
Property Manager
Landmark Property Services Inc.
12.2014 - 11.2016
Assistant Property Manager
JRK Property Holdings
02.2013 - 10.2014
Bachelor of Science - Sociology
Norfolk State University
RAM Certified
High School Diploma -
Western Branch High School
In Progress
Real Estate License
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