Summary
Overview
Work History
Education
Skills
Timeline
Generic

Brittany Sims

Macon,IL

Summary

Organized, efficient, and dependable individual with background in managing medical records, answering multiple phone lines, and computer skills. Attention to detail and all work including assisting individuals with friendly service.

Overview

10
10
years of professional experience

Work History

Lead Registrar

HSHS St. Mary's Hospital
Decatur, IL
03.2021 - 06.2022
  • Provided customer service to patients by answering inquiries regarding hospital services, policies, and procedures.
  • Performed data entry of patient demographic information into the electronic health record system.
  • Participated in interdepartmental meetings related to changes in regulations or processes impacting the registration area.
  • Prepared documents for release of protected health information according to HIPAA guidelines.
  • Monitored the registration process to ensure that all required forms were completed and signed.
  • Assisted in training new registrars on proper registration techniques and use of computer systems.
  • Reviewed and verified patient registration information for accuracy.

Patient Registrar

HSHS St. Mary's Hospital
Decatur, IL
02.2015 - 10.2016
  • Processed payments from patients according to established policies and procedures.
  • Provided support to other departments within the organization as needed including admitting, medical records, billing office.
  • Answered phones promptly and courteously while addressing patient inquiries related to registration matters.
  • Trained new employees on proper use of registration systems and processes.
  • Processed all required paperwork and forms related to the registration process and ensured that patient data was entered accurately into the system.

Cashier

Rural King
Decatur, IL
09.2014 - 02.2015
  • Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
  • Greeted customers and answered any questions they had about the store's products and services.
  • Processed returns and exchanges of merchandise in accordance with store policies.
  • Assisted customers over the phone regarding store operations, product information and order placement.

Night Manager

Burk Diner
Burkburnett, TX
06.2013 - 11.2013
  • Investigated inventory discrepancies and took appropriate action when necessary.
  • Assisted in recruiting, interviewing, and hiring qualified personnel for the waitstaff team.
  • Monitored employee performance, identified areas of improvement, and provided feedback.
  • Performed opening and closing duties including setting up dining areas, restocking shelves, cleaning kitchen equipment.
  • Ensured compliance with all health department regulations related to food handling and storage procedures.

Cook/Waitress

The Lumberyard Pizza And Grill
Findlay, IL
08.2012 - 05.2013
  • Monitored stock levels of food items and ordered more when necessary.
  • Adjusted seasonings of dishes during cooking process in order to enhance flavors.
  • Inspected kitchens for sanitary conditions before the start of each shift.
  • Prepared meals according to recipes and menus, adjusted ingredients and cooking times accordingly.
  • Cleaned kitchen equipment, surfaces, utensils and dishes.

Education

Certification - Medical Billing/Coding

U.S. Career Institute
Fort Collins, CO
11-2024

Skills

  • Records Management
  • Database Administration
  • Program assessment
  • Interdepartmental Collaboration
  • Admissions Support
  • Course Scheduling
  • Organizational Skills
  • Active Listening
  • Attention to Detail
  • Written Communication
  • Teamwork and Collaboration

Timeline

Lead Registrar

HSHS St. Mary's Hospital
03.2021 - 06.2022

Patient Registrar

HSHS St. Mary's Hospital
02.2015 - 10.2016

Cashier

Rural King
09.2014 - 02.2015

Night Manager

Burk Diner
06.2013 - 11.2013

Cook/Waitress

The Lumberyard Pizza And Grill
08.2012 - 05.2013

Certification - Medical Billing/Coding

U.S. Career Institute

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Brittany Sims