Summary
Overview
Work History
Education
Skills
References
Work Availability
Timeline
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Brittany Skeele

Brittany Skeele

Eielson Air Force Base,AK

Summary

My Professional background consists of excellent customer service, supervising , being a leader and a great learning ethic. I adapt to changes fairly quickly. I am knowledgeable in EPM, EHR, ICS (scanning and filing charts electronically) as well as scheduling new patient referrals and existing patients under a 5 doctor scheduling system. I am also familiar with TMHP and verifying insurances. I have been involved and with great interest in business management as well. Responds rapidly and appropriately to changing circumstances, handling challenges as they arise and refocusing on new priorities. Highly skilled at researching and solving patient/customer problems. Experience with multi-line phones, mail distribution, various office machines.

Overview

21
21
years of professional experience

Work History

Photographer

Brittany skeele photography
Eielson Air Force Base, AK
02.2016 - Current
  • Photographed special events, parties and portraits.
  • Edit photos using Adobe Photoshop and other software applications.
  • Deliver quality products within a timely manner.
  • Consult with clients to understand their needs and preferences for a photo shoot.
  • Compose creative shots from different angles that are visually appealing.
  • Explained price and package details to customers.
  • Provide direction to models and subjects throughout photoshoots while capturing natural expressions.
  • Create portfolios for clients to showcase work.

GENERAL MANAGER

THE ALLEN WICKERS SPORTS BAR AND GRILL
Plano, TX
06.2014 - 01.2015
  • Maintaining Employees on a time management.
  • Created schedules and monitored payroll to remain within budget.
  • Making sure customers are pleased with their service.
  • Inventory
  • Marketing
  • Prepping
  • Setting meetings for changes and communication.
  • Recruited, interviewed and hired qualified staff for open positions.
  • Covering bartending staff
  • Serving cocktails, beer and wine

Patient Service Specialist

Texas Perinatal Group
San Antonio, TX
03.2006 - 07.2014

A practice directed principally towards women with multiple fetal pregnancies and women with a history of pre-term birth.

  • Answered incoming calls and responded to inquiries in a timely manner.
  • Performed administrative tasks such as filing, faxing documents, copying materials, and other clerical duties as needed.
  • Ensured all required documentation was completed accurately before submitting claims.
  • Processed payments from patients, including cash, check, or credit card transactions.
  • Greeted patients upon arrival and verified patient information.
  • Maintained strict confidentiality when dealing with sensitive information.
  • Responded to patient inquiries regarding account status.
  • Scheduled appointments and managed patient records using electronic health record software.
  • Provided general customer service support by answering questions about services provided by the practice.
  • Maintained knowledge of current insurance requirements for billing purposes.
  • Collected co-pays at time of visit according to office policy.
  • Assisted with the collection of specimens for laboratory testing.
  • Ran credit card batches and balanced deposits on daily basis.
  • Scanned completed forms, identification and insurance cards, maintaining patient documents folder.
  • Training of new staff members.
  • ICS scanning and filing of all internal and external patient files
  • New patient referrals and existing patients under a 5 doctor scheduling system
  • Primarily the go to person for the office that lead me to being head office PSA.

Customer Service Representative

Bass Pro Shops Outdoor World
San Antonio, TX
01.2003 - 01.2006
  • Training of new staff members.
  • Provide quality customer service.
  • Assistance with merchandising in various departments.
  • Proper tracking of inventory.
  • Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
  • Set up and activated customer accounts.

Education

High School Diploma -

Penn Foster
Scranton, PA
02-2024

Skills

  • Appointment Scheduling
  • Insurance Verification
  • Medical Filing
  • Appointment Confirmation
  • Patient Interviewing Skills
  • Medical Insurance
  • Payment Collection
  • Operations Management
  • Team Development
  • Hiring Procedures
  • Ordering Supplies
  • Staff Motivation
  • Sanitation Standards
  • Customer Service
  • Bar Management

References

References available upon request.

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Photographer

Brittany skeele photography
02.2016 - Current

GENERAL MANAGER

THE ALLEN WICKERS SPORTS BAR AND GRILL
06.2014 - 01.2015

Patient Service Specialist

Texas Perinatal Group
03.2006 - 07.2014

Customer Service Representative

Bass Pro Shops Outdoor World
01.2003 - 01.2006

High School Diploma -

Penn Foster
Brittany Skeele