Brittany Slavinsky
Pinellas Park,FL
Summary
Proactive manager with demonstrated leadership abilities, strategic planning expertise and problem-solving acumen. Assists senior managers with accomplishing demanding targets by encouraging staff and coordinating resources. Methodical and well-organized in optimizing coverage to meet operational demands.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Assistant Manager
Monte Carlo Towers
03.2022 - Current
- Interacted well with residents to build connections and nurture relationships.
- Cultivated and strengthened lasting resident relationships using strong issue resolution and dynamic communication skills.
- Responded to messages and inquiries from various parties and used well-developed active listening and open-ended questioning skills to promote quick issue resolution.
- Maintained detailed records of resident interactions, utilizing data-driven insights to inform decision-making processes
- Kept properties in compliance with local, state, and federal regulations.
- Improved resident satisfaction by addressing concerns promptly and providing personalized solutions
- Developed a comprehensive onboarding process for new residents, fostering positive first impressions and seamless transitions into the community
- Coordinated move-in and move-out logistics, minimizing disruptions and ensuring smooth transitions for all parties involved
- Enhanced community engagement through the organization of social events and activities for residents
- Facilitated open lines of communication between management and residents, promoting a sense of trust within the community.
- Resolved conflicts between residents regarding noise, encroachments, and parking.
- Handled resident complaints promptly and appropriately, calling in repairmen, and other support services.
- Educated residents about community policies and procedures, fostering a culture of mutual respect and understanding between neighbors.
- Maintained well-controlled business inventory with minimal losses by enforcing solid monitoring and management structures.
- Raised property accuracy and accountability by creating new automated tracking method.
- Responded to Common Area Maintenance (CAM) inquiries.
- Coordinated with janitorial and engineering staff on maintenance and upkeep.
- Implemented and enforced policies and procedures to maintain property to highest standards.
- Implemented efficient systems for tracking work orders and maintenance requests, streamlining communication between residents and maintenance staff
- Monitored progress of construction and maintenance projects and notified appropriate individuals of project updates, delays, and schedule changes.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Managed team schedule with eye for coverage needs and individual strengths.
- Attended staff meetings and took extensive notes to share with property manager.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
NANNY
Care.com Inc
01.2012 - 03.2022
- Enhanced children's emotional well-being by providing attentive care and nurturing relationships
- Promoted intellectual development through reading, storytelling, and engaging educational activities
- Ensured children's safety and comfort by consistently monitoring their environment and addressing potential hazards
- Encouraged physical activity with outdoor play, sports, and fitness games for improved health and motor skills development
- Developed strong communication with parents to provide updates on children's progress, needs, and achievements
- Managed children's schedules effectively to ensure timely completion of homework, extracurricular activities, and daily routines
- Implemented creative learning strategies tailored to each child's interests and abilities for enhanced cognitive growth
- Provided nutritious meals and snacks according to dietary restrictions or preferences, ensuring balanced nutrition for growing bodies
- Assisted in the development of social skills by arranging playdates with peers in a supervised setting
- Maintained a clean and organized home environment conducive to optimal child development through regular tidying duties
- Supported character-building qualities such as responsibility, respect, empathy, and self-discipline through consistent modeling of behavior expectations
- Coordinated transportation arrangements for school pick-ups/drop-offs or appointments while prioritizing safety precautions during transit
- Implemented effective sleep training techniques that established healthy bedtime routines resulting in improved sleep quality
- Collaborated closely with parents in establishing boundaries/rules within the household which helped maintain consistency across all environments.
MARKETING COORDINATOR/LEASING AND MARKETING ASSISTANT
HSW Associates
09.2019 - 03.2020
- Created and executed marketing schedule for both residential and commercial properties on multiple marketing platforms ( i.e Facebook, Zillow, Loopnet/Costar, Craigslist, Realtor.com, etc.)
- Dealt with daily inquires on over 150 properties
- Showed residential and commercial properties for potential lesees
- Processed applications and application fees
- Conducted in-person lease signings
- Learned/used new software programs in a short amount of time (Yardi, Rent Café, Commercial Café)
- Enhanced customer engagement through the creation of compelling digital content for social media platforms
- Improved conversion rates with the design and distribution of eye-catching email marketing materials
- Strengthened company reputation through proactive public relations efforts and community outreach initiatives
- Increased website traffic by optimizing content for search engine visibility and user experience
- Developed creative assets for use in print and digital advertising, adhering to brand guidelines for a consistent visual identity
- Boosted brand awareness with target customer demographics with social, print, and email campaigns
- Answered general marketing department inquiries by email, phone, and mail
- Oversaw preparation of marketing copy, images, videos, emails, and other collateral
- Created and managed social media campaigns to increase brand engagement.
EVENT PROMOTER
Legacy Production Group
11.2015 - 12.2018
- Developed social media marketing campaigns on Instagram, Twitter, Facebook, and LinkedIn
- Coordinated events on all days of the week
- Collected cover fees at the event doors
- Greeted event participants and provided engaging experience
- Increased event attendance by strategically selecting venues and marketing events through various channels
- Managed event logistics, ensuring smooth operations and a positive experience for guests
- Developed strong relationships with clients, understanding their needs and preferences to deliver tailored event experiences
- Coordinated large-scale events from concept to completion, including venue selection, design, promotion, and on-site management
- Analyzed post-event feedback to identify areas for improvement in future promotions and overall event execution
- Boosted ticket sales through targeted social media campaigns and marketing efforts
- Attracted top-quality talent to perform at events by cultivating relationships with artists and agents in the entertainment industry
- Utilized local demographics, trends, and forums to create buzz and optimize growth.
SERVER
Hablo Taco
09.2016 - 05.2017
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service
- Maximized table turnover rate by efficiently managing reservations and seating arrangements
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions
- Maintained a clean and orderly dining area for an enjoyable guest experience
- Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers
- Handled cash transactions accurately, contributing to balanced daily financial reports
- Assisted in training new hires, providing guidance on restaurant standards and best practices
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences
- Consistently met or exceeded performance goals related to sales targets, customer satisfaction ratings, and order accuracy.
FRONT DESK RECEPTIONIST
Beach Babe Airbrush Tanning Boutique
09.2014 - 06.2015
- Monitored clients' memberships and payments
- Enhanced customer satisfaction by providing efficient and professional front desk services
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution
- Increased guest retention by maintaining a welcoming and organized reception area
- Expedited check-in and check-out procedures for guests, ensuring seamless experiences during their visits
- Assisted management in implementing new policies and procedures, contributing to overall operational improvements
- Handled sensitive customer information with confidentiality, adhering to company privacy guidelines
- Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow
- Scheduled appointments accurately using reservation software, reducing conflicts or doublebookings
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk
- Maintained accurate records of visitor logs for security purposes and compliance with company policies.
CAMP COUNSELOR
Bodywise By Betty
06.2012 - 08.2014
- Enhanced camper experience by organizing and leading engaging activities tailored to various age groups
- Boosted camp morale by fostering a supportive, inclusive, and fun environment for all participants
- Contributed to the development of new programs aimed at increasing camper retention and satisfaction rates
- Ensured camper safety by enforcing camp rules, supervising group activities, and responding promptly to incidents or concerns
- Assisted in the successful management of daily operations such as meal planning, activity scheduling, and site maintenance
- Collaborated with fellow counselors to create memorable events that promoted teamwork and strengthened bonds among campers
- Implemented innovative ideas for theme days that increased overall participation rates and enthusiasm within the camp community.
Education
Bachelor of Science - Marketing
University of Tampa
Tampa, FL05.2019
High School Diploma - undefined
Trinity Catholic High School
Stamford, CT05.2015
Skills
- Resident Relations
- Office Organization
- Administrative Support
- Office Equipment
- Workflow Processes
- Clerical Support
- Financial Records
- Microsoft Office
- Staff Coordination
- Social Media Engagement
- Business processes and procedures
- Relationship building and rapport
Certification
- CNP - Certified Notary Public
- Hubspot Inbound Sales Certified
- Hubspot Sales Enablement Certified
Volunteer Work
- Animal Caretaker, The Humane Society of Tampa Bay
- Assistant to Children with Special Needs, Christ Church Nursery School
Timeline
Assistant Manager
Monte Carlo Towers
03.2022 - Current
MARKETING COORDINATOR/LEASING AND MARKETING ASSISTANT
HSW Associates
09.2019 - 03.2020
SERVER
Hablo Taco
09.2016 - 05.2017
EVENT PROMOTER
Legacy Production Group
11.2015 - 12.2018
FRONT DESK RECEPTIONIST
Beach Babe Airbrush Tanning Boutique
09.2014 - 06.2015
CAMP COUNSELOR
Bodywise By Betty
06.2012 - 08.2014
NANNY
Care.com Inc
01.2012 - 03.2022
High School Diploma - undefined
Trinity Catholic High School
- CNP - Certified Notary Public
- Hubspot Inbound Sales Certified
- Hubspot Sales Enablement Certified
Bachelor of Science - Marketing
University of Tampa
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