Summary
Overview
Work History
Education
Skills
Certification
Volunteer Work
Timeline
Generic
Brittany Slavinsky

Brittany Slavinsky

Pinellas Park,FL

Summary

Proactive manager with demonstrated leadership abilities, strategic planning expertise and problem-solving acumen. Assists senior managers with accomplishing demanding targets by encouraging staff and coordinating resources. Methodical and well-organized in optimizing coverage to meet operational demands.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Assistant Manager

Monte Carlo Towers
03.2022 - Current
  • Interacted well with residents to build connections and nurture relationships.
  • Cultivated and strengthened lasting resident relationships using strong issue resolution and dynamic communication skills.
  • Responded to messages and inquiries from various parties and used well-developed active listening and open-ended questioning skills to promote quick issue resolution.
  • Maintained detailed records of resident interactions, utilizing data-driven insights to inform decision-making processes
  • Kept properties in compliance with local, state, and federal regulations.
  • Improved resident satisfaction by addressing concerns promptly and providing personalized solutions
  • Developed a comprehensive onboarding process for new residents, fostering positive first impressions and seamless transitions into the community
  • Coordinated move-in and move-out logistics, minimizing disruptions and ensuring smooth transitions for all parties involved
  • Enhanced community engagement through the organization of social events and activities for residents
  • Facilitated open lines of communication between management and residents, promoting a sense of trust within the community.
  • Resolved conflicts between residents regarding noise, encroachments, and parking.
  • Handled resident complaints promptly and appropriately, calling in repairmen, and other support services.
  • Educated residents about community policies and procedures, fostering a culture of mutual respect and understanding between neighbors.
  • Maintained well-controlled business inventory with minimal losses by enforcing solid monitoring and management structures.
  • Raised property accuracy and accountability by creating new automated tracking method.
  • Responded to Common Area Maintenance (CAM) inquiries.
  • Coordinated with janitorial and engineering staff on maintenance and upkeep.
  • Implemented and enforced policies and procedures to maintain property to highest standards.
  • Implemented efficient systems for tracking work orders and maintenance requests, streamlining communication between residents and maintenance staff
  • Monitored progress of construction and maintenance projects and notified appropriate individuals of project updates, delays, and schedule changes.
  • Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
  • Managed team schedule with eye for coverage needs and individual strengths.
  • Attended staff meetings and took extensive notes to share with property manager.
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.

NANNY

Care.com Inc
01.2012 - 03.2022
  • Enhanced children's emotional well-being by providing attentive care and nurturing relationships
  • Promoted intellectual development through reading, storytelling, and engaging educational activities
  • Ensured children's safety and comfort by consistently monitoring their environment and addressing potential hazards
  • Encouraged physical activity with outdoor play, sports, and fitness games for improved health and motor skills development
  • Developed strong communication with parents to provide updates on children's progress, needs, and achievements
  • Managed children's schedules effectively to ensure timely completion of homework, extracurricular activities, and daily routines
  • Implemented creative learning strategies tailored to each child's interests and abilities for enhanced cognitive growth
  • Provided nutritious meals and snacks according to dietary restrictions or preferences, ensuring balanced nutrition for growing bodies
  • Assisted in the development of social skills by arranging playdates with peers in a supervised setting
  • Maintained a clean and organized home environment conducive to optimal child development through regular tidying duties
  • Supported character-building qualities such as responsibility, respect, empathy, and self-discipline through consistent modeling of behavior expectations
  • Coordinated transportation arrangements for school pick-ups/drop-offs or appointments while prioritizing safety precautions during transit
  • Implemented effective sleep training techniques that established healthy bedtime routines resulting in improved sleep quality
  • Collaborated closely with parents in establishing boundaries/rules within the household which helped maintain consistency across all environments.

MARKETING COORDINATOR/LEASING AND MARKETING ASSISTANT

HSW Associates
09.2019 - 03.2020
  • Created and executed marketing schedule for both residential and commercial properties on multiple marketing platforms ( i.e Facebook, Zillow, Loopnet/Costar, Craigslist, Realtor.com, etc.)
  • Dealt with daily inquires on over 150 properties
  • Showed residential and commercial properties for potential lesees
  • Processed applications and application fees
  • Conducted in-person lease signings
  • Learned/used new software programs in a short amount of time (Yardi, Rent Café, Commercial Café)
  • Enhanced customer engagement through the creation of compelling digital content for social media platforms
  • Improved conversion rates with the design and distribution of eye-catching email marketing materials
  • Strengthened company reputation through proactive public relations efforts and community outreach initiatives
  • Increased website traffic by optimizing content for search engine visibility and user experience
  • Developed creative assets for use in print and digital advertising, adhering to brand guidelines for a consistent visual identity
  • Boosted brand awareness with target customer demographics with social, print, and email campaigns
  • Answered general marketing department inquiries by email, phone, and mail
  • Oversaw preparation of marketing copy, images, videos, emails, and other collateral
  • Created and managed social media campaigns to increase brand engagement.

EVENT PROMOTER

Legacy Production Group
11.2015 - 12.2018
  • Developed social media marketing campaigns on Instagram, Twitter, Facebook, and LinkedIn
  • Coordinated events on all days of the week
  • Collected cover fees at the event doors
  • Greeted event participants and provided engaging experience
  • Increased event attendance by strategically selecting venues and marketing events through various channels
  • Managed event logistics, ensuring smooth operations and a positive experience for guests
  • Developed strong relationships with clients, understanding their needs and preferences to deliver tailored event experiences
  • Coordinated large-scale events from concept to completion, including venue selection, design, promotion, and on-site management
  • Analyzed post-event feedback to identify areas for improvement in future promotions and overall event execution
  • Boosted ticket sales through targeted social media campaigns and marketing efforts
  • Attracted top-quality talent to perform at events by cultivating relationships with artists and agents in the entertainment industry
  • Utilized local demographics, trends, and forums to create buzz and optimize growth.

SERVER

Hablo Taco
09.2016 - 05.2017
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service
  • Maximized table turnover rate by efficiently managing reservations and seating arrangements
  • Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions
  • Maintained a clean and orderly dining area for an enjoyable guest experience
  • Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers
  • Handled cash transactions accurately, contributing to balanced daily financial reports
  • Assisted in training new hires, providing guidance on restaurant standards and best practices
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences
  • Consistently met or exceeded performance goals related to sales targets, customer satisfaction ratings, and order accuracy.

FRONT DESK RECEPTIONIST

Beach Babe Airbrush Tanning Boutique
09.2014 - 06.2015
  • Monitored clients' memberships and payments
  • Enhanced customer satisfaction by providing efficient and professional front desk services
  • Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution
  • Increased guest retention by maintaining a welcoming and organized reception area
  • Expedited check-in and check-out procedures for guests, ensuring seamless experiences during their visits
  • Assisted management in implementing new policies and procedures, contributing to overall operational improvements
  • Handled sensitive customer information with confidentiality, adhering to company privacy guidelines
  • Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow
  • Scheduled appointments accurately using reservation software, reducing conflicts or doublebookings
  • Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk
  • Maintained accurate records of visitor logs for security purposes and compliance with company policies.

CAMP COUNSELOR

Bodywise By Betty
06.2012 - 08.2014
  • Enhanced camper experience by organizing and leading engaging activities tailored to various age groups
  • Boosted camp morale by fostering a supportive, inclusive, and fun environment for all participants
  • Contributed to the development of new programs aimed at increasing camper retention and satisfaction rates
  • Ensured camper safety by enforcing camp rules, supervising group activities, and responding promptly to incidents or concerns
  • Assisted in the successful management of daily operations such as meal planning, activity scheduling, and site maintenance
  • Collaborated with fellow counselors to create memorable events that promoted teamwork and strengthened bonds among campers
  • Implemented innovative ideas for theme days that increased overall participation rates and enthusiasm within the camp community.

Education

Bachelor of Science - Marketing

University of Tampa
Tampa, FL
05.2019

High School Diploma - undefined

Trinity Catholic High School
Stamford, CT
05.2015

Skills

  • Resident Relations
  • Office Organization
  • Administrative Support
  • Office Equipment
  • Workflow Processes
  • Clerical Support
  • Financial Records
  • Microsoft Office
  • Staff Coordination
  • Social Media Engagement
  • Business processes and procedures
  • Relationship building and rapport

Certification

  • CNP - Certified Notary Public
  • Hubspot Inbound Sales Certified
  • Hubspot Sales Enablement Certified

Volunteer Work

  • Animal Caretaker, The Humane Society of Tampa Bay
  • Assistant to Children with Special Needs, Christ Church Nursery School

Timeline

Assistant Manager

Monte Carlo Towers
03.2022 - Current

MARKETING COORDINATOR/LEASING AND MARKETING ASSISTANT

HSW Associates
09.2019 - 03.2020

SERVER

Hablo Taco
09.2016 - 05.2017

EVENT PROMOTER

Legacy Production Group
11.2015 - 12.2018

FRONT DESK RECEPTIONIST

Beach Babe Airbrush Tanning Boutique
09.2014 - 06.2015

CAMP COUNSELOR

Bodywise By Betty
06.2012 - 08.2014

NANNY

Care.com Inc
01.2012 - 03.2022

High School Diploma - undefined

Trinity Catholic High School
  • CNP - Certified Notary Public
  • Hubspot Inbound Sales Certified
  • Hubspot Sales Enablement Certified

Bachelor of Science - Marketing

University of Tampa
Brittany Slavinsky