Brittany Smith
Centerville,OH
Summary
Dynamic professional with a proven track record, showcasing exceptional customer service and strong multitasking abilities. Excelled in high-pressure environments, significantly enhancing operational efficiency and team communication. Skilled in decision-making, adept at fostering professional development and streamlining processes for improved outcomes.
Overview
7
7
years of professional experience
Work History
Waitress
Elsa's Mexican Restaurant
03.2023 - Current
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
Medical Readiness Non-Commissioned Officer
Ohio Army National Guard
02.2018 - 02.2023
- Retired Staff Segregant
- Mentored lower enlisted Soldiers, helping them develop their skills and advance in their careers.
- Maintained strict adherence to Army regulations, minimizing risk exposure for the organization.
- Implemented process improvements that streamlined workflows, reducing redundancies and increasing operational efficiency.
- Responsible for the care of 235 Soldiers to include, annual health assessments, screenings and treatment. As well as handling of medical records while in a deployed environment.
- Delivered high-quality training programs, enhancing Soldiers skill sets and contributing to professional development efforts.
- Enhanced communication between team members by organizing regular meetings and fostering open dialogue.
Education
No Degree - Nursing
Cuyahoga Community College
Cleveland, OHSkills
- Customer service
- Strong multitasking
- Decision-making
- Strategic planning
- Cultural awareness
- Emergency and non-emergency response
Timeline
Waitress
Elsa's Mexican Restaurant
03.2023 - Current
Medical Readiness Non-Commissioned Officer
Ohio Army National Guard
02.2018 - 02.2023
No Degree - Nursing
Cuyahoga Community College
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