Brittany Smith
Maple Valley,WA
Summary
Personable administrative professional dedicated to cultivating positive client, staff and management connections. Highly-developed communicator with outstanding skills in complex problem-solving and conflict resolution. Expertise in resource allocation and schedule management.
Proactive and versatile professional with a dedication to quickly adapting to new challenges. Strong problem-solving abilities and a proven track record of fostering strong relationships with clients and team members. Focused on supporting team success and achieving positive results.
Overview
18
18
years of professional experience
Work History
Licensed Esthetician
Glowbar
Puyallup, WA
08.2021 - Current
- Developed an in-depth understanding of skincare lines such as SkinCeuticals and Skinbetter, and promoted their products, resulting in a high increase in sell-through rate
- Conducted regular maintenance activities on equipment used during treatments
- Performed skin analysis to determine client needs and recommended appropriate treatments and products
- Skilled services such as: chemical peels, hydrofacials, microneedling, dermplaning, custom facials to fit clients needs and brow lamination
- Maintained a clean and sanitary work environment in accordance with state regulations
- Maintained a customer-friendly environment, which saw memberships
- Developed individualized treatment plans for clients based on consultations and assessments of their skin care needs
Executive Assistant
Judd Black
Marysville , Washington
09.2020 - Current
- Monitored inventory levels of office supplies and placed orders when necessary.
- Created and maintained computer- and paper-based filing and organization systems for records, reports and documents.
- Created and maintained up-to-date records related to customer accounts or financial transactions.
- Delivered optimal administrative, customer service and case management support.
- Filtered important calls and spam calls to help executives prioritize specific clients and expedite daily operations.
- Supervised executive and management calendars while allocating tasks to administrative support team for smooth operational flow.
- Participated in frequent communication with other administrative team members, human resources and finance department on special projects and events.
Project Manager
Costco
Issaquah, WA
10.2015 - 06.2019
- Committed to delivering excellent customer service while working in a fast-paced environment
- Demonstrated ability to manage multiple tasks while remaining adaptable and flexible
- Responded quickly to meet customer needs and resolve problems
- Write and distribute bid packages amounting to8% of total production costs that clearly define the scope and provisions of potential contracts
- Negotiate, analyze, and prepare order agreements, subcontracts, and cost control budgets
- Organized and led kickoff and status meetings to communicate project expectations prior to project execution
Administrative Assistant
Judd And Black
Marysville, WA
11.2006 - 09.2015
- Maintained files and filing, keeping sensitive information confidential
- Screened incoming telephone calls, routing to appropriate personnel
- Resolved issues, escalating major conflicts and concerns to appropriate personnel
- Developed and maintained filing systems for confidential documents and records
- Prepared documents for meetings including agendas, handouts and other materials
- Greeted and screened visitors to direct to correct employee or office
- Updated internal databases with new employee information such as contact details and job titles
Education
Esthetician -
Evergreen Beauty College
Renton, WA06.2021
Bachelor Of Arts (B.A.) - Business Administration
University Of Washington
Seattle, WA05.2012
Associate In Science (A.S.) - Business
Everett Community College
Everett, WA06-2008
Skills
- Product Promotion
- Sales and upselling
- Continuing education commitment
- Project development
- Work flow planning
- Project tracking
- Feasibility analysis
- Cost reduction and containment
- Team bonding
- Letter preparation
- Scheduling
- Meeting planning
- Strong problem solver
- Database entry
- Email management
- Schedule coordination
- MS office
- Client communication
- Workflow optimization
- Verbal and written communication
- Schedule management
- Project planning
- Client relations
- Microsoft office suite expert
- Customer relations
- Permit processing
- Task prioritization
References
References available upon request
Timeline
Licensed Esthetician
Glowbar
08.2021 - Current
Executive Assistant
Judd Black
09.2020 - Current
Project Manager
Costco
10.2015 - 06.2019
Administrative Assistant
Judd And Black
11.2006 - 09.2015
Esthetician -
Evergreen Beauty College
Bachelor Of Arts (B.A.) - Business Administration
University Of Washington
Associate In Science (A.S.) - Business
Everett Community College