Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Brittany Smith

Old Town

Summary

Driven team lead versed in office operations, customer service, and administrative support. Consistently demonstrates the abilities to lead, streamline operations, and provide outstanding customer satisfaction. Offers strong work ethic, reliability, and an eye for detail to ensure the success of an organization.

Overview

13
13
years of professional experience

Work History

OFFICE MANAGER

BARNS OF AMERICA INC
OLD TOWN
03.2020 - Current
  • Supervised daily office responsibilities and procedures as well as on-duty employees
  • Trained and onboarded new staff members while focusing on Quality Standards
  • Resolved high-profile customer inquiries and complaints through inbound and outbound communications
  • Drove sales initiatives resulting in increased company revenue

CUSTOMER SERVICE CASHIER

HITCHCOCK'S FRIENDLY MARKET
OLD TOWN
11.2017 - 12.2018
  • Operated cash register and point of sale systems while delivering excellent customer service
  • Processed accurate payments, returns, and exchanges while following company policies
  • Maintained customer satisfaction during inbound phone calls
  • Managed inventory and restocked displays to help increase sales

SUPPORT ADVOCATE

WATKINS GLEN MOVIE THEATER
WATKINS GLEN
11.2016 - 10.2017
  • Completed administrative duties such as ordering supplies and coordinating schedules
  • Created social media content to engage the community
  • Oversaw opening and closing duties in place of management
  • Went above and beyond to complete special projects

DIETARY AIDE

SCHUYLER HOSPITAL
MONTOUR FALLS
10.2012 - 10.2016
  • Assisted with preparing and serving meals according to dietary requirements and regulations
  • Documented patient data in the organization’s record base
  • Maintained attention to detail while creating individual dietary plans
  • Demonstrated compassion and listening skills while assisting patients

Education

HIGH SCHOOL DIPLOMA -

ODESSA MONTOUR CENTRAL SCHOOL
06.2014

Skills

  • Team Leadership
  • Employee Training
  • Administrative Support
  • Customer Satisfaction
  • Attention to Detail
  • Following Protocols
  • Social Media Skills
  • Active Listening
  • Written and Oral Communications
  • Sales Strategies

References

  • Derick, Vazquez, Supervisor, (352) 356-0560
  • Alicia Proctor, Co-worker, (352) 535-3616

Timeline

OFFICE MANAGER

BARNS OF AMERICA INC
03.2020 - Current

CUSTOMER SERVICE CASHIER

HITCHCOCK'S FRIENDLY MARKET
11.2017 - 12.2018

SUPPORT ADVOCATE

WATKINS GLEN MOVIE THEATER
11.2016 - 10.2017

DIETARY AIDE

SCHUYLER HOSPITAL
10.2012 - 10.2016

HIGH SCHOOL DIPLOMA -

ODESSA MONTOUR CENTRAL SCHOOL

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