Brittany Smyth
Summary
Dedicated and compassionate Registered Nurse, eager and excited to continue my career with an institution that promotes evidence-based care and excellent service. Employed with Virtua since October 2023, and hopeful for a fulfilling and longtime career within a healthcare system that offers a positive and professional workplace culture and support for everyone.
Overview
20
20
years of professional experience
Work History
Registered Nurse
Virtua Hospital
10.2023 - Current
- Utilized critical thinking skills to prioritize nursing interventions based on patients'' acuity levels and individual needs.
- Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
- Administered medications safely according to established guidelines while closely monitoring for side effects or adverse reactions requiring intervention.
- Assisted in the training and mentorship of new nursing staff members, contributing to a positive work environment and high-quality patient care.
- Prevented the spread of infections by consistently adhering to strict infection control protocols and educating patients on proper hygiene practices.
- Improved patient outcomes by implementing evidence-based nursing interventions and individualized care plans.
- Provided support for patients'' families during difficult medical decisions or end-of-life care, serving as a liaison between the healthcare team and loved ones.
Sales Auditor, Accounts Receivable, and CSR
TruGreen Lawn Care
03.2005 - 02.2007
- Used personal communication skills along with scripted conversation prompts to convey current account information, obtain payments, and meet demands of high call volume.
- Maintained and updated records of client calls in an electronic database.
- Delivered exceptional customer service and directed investigations to verify and resolve client complaints.
- Monitored and called accounts in collection to establish payment plans with clients.
Patient Service Specialist
Select Medical Nova Care Rehabilitation
01.2007 - 05.2018
- Communicated and collaborated with physicians, physical therapist, clients, case managers, adjustors, insurance companies and attorneys to provide care and appropriate services for clients and families.
- Followed HIPAA and PHI protocols to safeguard confidentiality of patient records.
- Applied administrative skills including multitasking, documentation, and office management.
- Offered clear explanations to help clients understand their insurance coverage.
- Generated daily and weekly reports documented on Microsoft Excel.
- Trained and mentored newly hired employees.
Education
Bachelor of Science - Nursing
Rutgers University School of Nursing
Blackwood, NJ05.2023
Associate of Science - Pre-Nursing
Camden County College
Blackwood, NJ05.2021
Skills
- Nurse Assessment and monitoring
- Medication Administration
- Charting and Documentation
- Communication
- Leadership Qualities
- Administration Skills
- Multitasking & Organization Skills
- Strong Time Management Capabilities
- Critical Decision-Making Skills
- Customer Service Expert
- HIPAA Compliance
Accomplishments
- American Heart Association Basic Life Support.
Timeline
Registered Nurse
Virtua Hospital
10.2023 - Current
Patient Service Specialist
Select Medical Nova Care Rehabilitation
01.2007 - 05.2018
Sales Auditor, Accounts Receivable, and CSR
TruGreen Lawn Care
03.2005 - 02.2007
Bachelor of Science - Nursing
Rutgers University School of Nursing
Associate of Science - Pre-Nursing
Camden County College
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