Brittany S. Nicholson, LMHC
Brooklyn
Summary
Behavioral Health Operations Leader and Licensed Mental Health Counselor with 10+ years of progressive leadership experience in residential and community- based mental health programs. Expertise in regulatory compliance( OMH),program oversight, multidisciplinary team leadership, risk management, and clinical quality assurance. Proven ability to oversee high-acuity supportive housing environments, manage staff performance, ensure audit readiness, and drive operational excellence. Seeking to leverage clinical and administrative expertise in senior behavioral health leadership, quality improvement or managed care roles with growth.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Therapist
Sol Mental Health
Brooklyn, NY
07.2024 - Current
- Conduct individual therapy sessions to support client mental health needs.
- Develop personalized treatment plans based on comprehensive assessments and client collaboration.
- Established clear boundaries with clients, maintaining ethical practice standards while preserving the therapeutic relationship.
- Utilized evidence-based therapeutic techniques to enhance client coping strategies and resilience.
- Collaborated with multidisciplinary teams to coordinate holistic care for clients.
Psychotherapist
Dianne Ghiraj Mental Health Counseling
Brooklyn, NY
09.2021 - Current
- Provide diagnostic assessment and evidence-based treatment planning for adult clients.
- Conduct risk assessments and crisis stabilization planning.
- Maintain audit-ready documentation aligned with regulatory requirements.
- Manage intake and discharge processes to ensure continuity of care.
Program Director
The Bridge –Tilden Gardens
Brooklyn, NY
05.2020 - 08.2021
- Oversee clinical and administrative operations of 60 bed OMH licensed supportive housing program.
- Ensure 24 hour staff coverage and operational continuity.
- Directly supervise Evening Clinical Supervisor and Assistant Program Director as well as Residential Counselors
- Responsible for recruitment, onboarding, and performance management of clinical and residential staff.
- Managed vacancy tracking and admissions coordination to maintain census stability.
- Conduct internal chart audits in preparation of OMH audit
- Implemented and tracked staff training initiatives to ensure service quality and compliance.
- Oversaw incident reporting, Justice Center documentation, and risk mitigation protocols.
Resource Center Program Manager
Services For the Underserved (SUS)
Brooklyn, NY
01.2020 - 04.2020
- Supported operational oversight of hospital diversion program serving individuals with co occurring developmental and mental health diagnoses.
- Supervised counseling staff and ensured therapeutic service standards.
- Participated in daily clinical triage meetings to assess risk and coordinate service delivery.
- Contributed to program compliance and discharge planning processes.
Manhattan Enhanced COS Supervisor
Association to Benefit Children (ABC)
New York, NY
07.2018 - 12.2019
- Provide supervision and support to therapist under Child Parent Psychotherapy (CPP) model
- Facilitated multidisciplinary case conferences focused on safety, risk, and permanency planning.
- Evaluate Family Assessment and Service Plans (FASPs) based on safety/risk concerns in the family and the needs of the children and caregivers.
- Maintain limited clinical caseload while providing leadership oversight.
Clinical Supervisor
BRC- Los Vecinos SRO Apartments
New York, NY
01.2014 - 01.2018
- Supervise case managers and nursing staff in supportive housing environment.
- Led weekly clinical meetings and coordinated multidisciplinary service planning.
- Reviewed service plans, psychosocial assessments, and documentation for compliance.
- Collaborated with Program Director to maintain operational and service standards.
- Mediated tenant conflicts and ensured appropriate clinical interventions.
Education
Master of Science - Mental Health Counseling
Long Island University
Brooklyn, NY05-2014
Bachelor of Science - Psychology
Delaware State University
Dover, DE05-2011
Skills
- Activity Therapist- NYPCC
- Case Manager (Per Diem)- SUS
Certification
Mental Health Counseling License # 013352
Timeline
Therapist
Sol Mental Health
07.2024 - Current
Psychotherapist
Dianne Ghiraj Mental Health Counseling
09.2021 - Current
Program Director
The Bridge –Tilden Gardens
05.2020 - 08.2021
Resource Center Program Manager
Services For the Underserved (SUS)
01.2020 - 04.2020
Manhattan Enhanced COS Supervisor
Association to Benefit Children (ABC)
07.2018 - 12.2019
Clinical Supervisor
BRC- Los Vecinos SRO Apartments
01.2014 - 01.2018
Bachelor of Science - Psychology
Delaware State University
Master of Science - Mental Health Counseling
Long Island University