Hi, I’m
Brittany Snowden
Virginia Beach,VA
Summary
Authorized to work in the US for any employer. Hardworking employee enthusiastic about learning Hospitality Event Management field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building, and problem-solving abilities. Bringing top-notch planning and multi-tasking abilities with a driven approach
Overview
2
years of professional experience
Work History
Crestline Hotels & ResortsVirginia Beach, VA
Complex Sales Coordinator
11.2021 - 07.2022
Job overview
- I was a Complex Sales Coordinator for Courtyard Marriott Oceanfront / North 37th Street and Courtyard Marriott Oceanfront/ South 25th Street
- Assist in the execution of the administrative process, service, detail, and efficiently communicate to all departments the group needs from the time of booking through check out date
- Ensure all deadlines are met, perform assigned duties, maintain sales data files,
- Assist with creating contracts and group billing
- Detailing Banquet Event Orders with clients
- Compiled client profiles and entered information into the operating system.
- Kept detailed records of sales and customer information in CRM software, updating database regularly to maintain top-notch service.
Delta MarriottChesapeake, VA
Night Auditor
08.2020 - 11.2021
Job overview
- I am responsible for the overnight audit process and accounting functions such as daily reporting of revenues and accounts payables, transaction audits and verifications, and preparation of final statements for the next day’s check-outs
- Responded to guest needs quickly and efficiently, noting reservations or special needs changes.
- Kept accounts in balance and ran daily reports to verify totals.
- Completed night audit for guest ledgers to close bank and cash registers, reconciling issues quickly and marking discrepancies.
- Looked over pending check-ins and payment processes to complete closing procedures.
Education
Allen High School, Allen, TX
High school diploma
06.2015
Skills
Soft Skills
- Detail Oriented
- Good listening skills
- Organization and Time Management
- Data Entry
- Flexible & Adaptable
- Event planning
- Interpersonal Skills
- Administrative Experience
- Sales Support
- Customer Focus and Orientation
- Computer Proficiency
- Staff Training
- Banquet Event Orders
- Group Resumes
- Computer Proficiency
- Staff Training
- Banquet Event Orders
- Group Resumes
- Group Sales Agreements ( Contracts)
- Self-Motivated
Hard Skills
- FOSSE
- Marsha
- Lightspeed
- Salesforce
- Microsoft Outlook
- Microsoft Excel
- Microsoft Word
- Sertifi Eauthorize
- Marriott Group Housing Solution Tools
- Marriott Group Posting Tool
- Marriott: Empower Guest Experiences (GXP)
References
Kimbrell Curry
Phone Number: 757.737.1648
Email: Kimbrelljc@gmail.com
Occupation: Sales Manager at Courtyard Oceanfront North/ 37th Street and Courtyard Oceanfront South/ 25th Street
Robyn Fuller
Phone Number: 757.313.6755
Email: robyn.fuller@crestlinehotels.com
Occupation: Director of Sales at Courtyard Oceanfront North/ 37th Street and Courtyard Oceanfront South/ 25th Street
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