Brittany Sparks
Amazon Fulfillment Center DCA1
Cockeysville,MD
1
Certification
12
years of professional experience
Results-driven Warehouse Operator with over 6 years of experience in warehouse operations and customer service. Expertise in order picking and inventory control, delivering personalized solutions that enhance customer satisfaction and operational efficiency. Strong ability to thrive in high-pressure environments while leveraging technology to optimize processes and foster team collaboration.
Work History
Warehouse Associate
6 Years 7 Months- Picked and sorted items from storage pods, preparing orders for shipment to enhance inventory accuracy and workflow.
- Managed order fulfillment processes to ensure timely and accurate dispatch of totes, supporting overall operational efficiency.
- Organized warehouse environment, adhering to safety and operational standards to promote a safe working space.
Customer Service Associate
5 Years 4 Months- Delivered high-quality customer service including cashier operations and phone support, enhancing customer satisfaction.
- Managed inventory by stocking coolers and shelves, ensuring product availability and facilitating customer access to fresh products.
- Prepared vendor orders to maintain optimal inventory levels and support sales.
- Performed deli food preparation and maintained store cleanliness to enhance overall shopping experience.
Cashier
1 Year 4 Months- Delivered exceptional customer service by guiding customers in product selection and offering project advice to enhance their shopping experience.
- Operated cash register with accuracy, ensuring seamless transaction processing for customer satisfaction.
- Assisted customers in locating products in-store and online, fulfilling their needs promptly to improve overall shopping efficiency.
Education
Associate Degree - Criminal Justice
High School Diploma
Skills
Order fulfillment
Inventory Management
Stock Management
Warehouse operations
Shipping and receiving
Stock rotation
Packaging and labeling
Warehouse safety
Computer operation
Attention to detail
Problem-solving
Team collaboration
Organizational Skills
Cash handling
Certification
Maryland Drivers license
Timeline
Warehouse Associate
Amazon Fulfillment Center DCA1
10.2019 - 05.2026Read More
Cashier
Home Depot
08.2017 - 12.2018Read More
Customer Service Associate
Royal Farms
11.2014 - 03.2020Read More
Dulaney High School
High School Diploma
Read More
Community College of Baltimore County
Associate Degree from Criminal Justice
Read More