Brittany Spicer
New Market,AL
Summary
Dependable accounting professional acknowledged for reliability, integrity and quick-learning ability. Highly skilled in administrative duties with eye for identifying and correcting errors. Dedicated with strong work ethic and resourceful nature.
Overview
10
10
years of professional experience
Work History
Administrative/Accounting Assistant
Huntsville Hospital Main
11.2023 - Current
- Enhanced interdepartmental communication through clear, concise presentations on accounting information during team meetings.
- Streamlined daily reporting information entry for efficient record keeping purposes.
- Streamlined bookkeeping procedures to increase efficiency and productivity.
- Matched purchase orders with invoices and recorded necessary information.
- Maintained strict confidentiality of sensitive financial data, protecting company integrity and privacy rights of individuals involved.
- Effectively communicated with clients about payment needs and kept updated, detailed and accurate ledgers.
- Analyzed financial discrepancies and provided solutions for accurate financial records.
- Handled day-to-day accounting processes to drive financial accuracy.
- Maintained accurate and complete documentation to facilitate accounting and filing functions.
- Streamlined invoice processing procedures to ensure timely payment of vendors while minimizing errors in financial records.
- Liaised between clients and vendors and maintained effective lines of communication.
- Opened and properly distributed incoming mail to promote quicker response to client inquiries.
- Managed phone and email correspondence and handled incoming and outgoing mail.
Front Desk Administrative Assistant
Oakwood University Via Huntsville Hospital
05.2021 - 11.2023
- Interacted with students, vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
- Contributed to company growth by assisting in marketing efforts through social media updates and promotional materials distribution.
- Managed filing system, entered data and completed other clerical tasks.
- Increased office efficiency with proactive inventory management of office supplies.
- Increased office participation in special events by creating newsletter with detailed calendars and other office updates.
- Provided exceptional customer service through prompt response to inquiries and concerns.
- Sorted, opened, and routed mail and deliveries to meet business requirements.
- Supported staff members with various administrative tasks to improve overall workflow.
- Managed incoming phone calls, directing them appropriately to maintain professionalism and efficiency.
- Enhanced customer satisfaction by providing efficient and professional front desk support.
- Volunteered to help with special projects of varying degrees of complexity.
- Resolved issues promptly by effectively communicating with colleagues from other departments.
- Facilitated smooth check-in and check-out processes for students and visitors, ensuring a positive experience.
Organizational Assistant/Cleaning Curator
1st Franklin Financial
01.2016 - 05.2021
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Assisted development and implementation of new administrative procedures.
- Developed strategies to streamline and improve office procedures.
- Contributed to positive first impressions with meticulous upkeep of entrance areas and walkways.
- Safeguarded confidential information by properly disposing of sensitive documents after relevant retention periods had passed.
- Supervised supplies in inventory and submitted reorder requests.
- Participated in ongoing training opportunities to stay up-to-date on best practices in facilities maintenance.
- Emptied trash cans and recycling bins to keep building clean and free of germs.
Customer Service Cashier and Sales Representative
Walmart
03.2014 - 12.2016
- Met customer service goals and exceeded customer expectations.
- Conducted inventory counts by adding each item in stock and documenting in computer system.
- Utilized POS system to handle customer cash and credit card transactions.
- Provided support to fellow cashiers by stepping in during breaks or assisting with complex transactions as needed.
- Assisted in training new employees, ensuring they were knowledgeable about company policies and procedures.
- Balanced cash registers accurately at the end of each shift, minimizing discrepancies and errors.
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Streamlined the checkout process for faster service and improved customer experience.
- Adhered strictly to company guidelines regarding loss prevention measures while performing cashier duties.
- Learned duties for various positions and provided backup at key times.
- Developed and managed relationships with customers to increase customer loyalty.
- Performed cash, card and check transactions to complete customer purchases.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
Education
No Degree - Medical Social Work
Middle Tennessee State University
Murfreesboro, TNSkills
- Information gathering and analysis
- Financial Reporting
- Strong Communication Skills
- Auditing procedures
- Attention to Detail
- Precision and Accuracy
- MS Office
- Financial Recordkeeping
Timeline
Administrative/Accounting Assistant
Huntsville Hospital Main
11.2023 - Current
Front Desk Administrative Assistant
Oakwood University Via Huntsville Hospital
05.2021 - 11.2023
Organizational Assistant/Cleaning Curator
1st Franklin Financial
01.2016 - 05.2021
Customer Service Cashier and Sales Representative
Walmart
03.2014 - 12.2016
No Degree - Medical Social Work
Middle Tennessee State University
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