Hi, I’m
Brittany Stamper
Erlanger,KY
Summary
Personable Administrator with 6+ years of experience prioritizing multiple tasks requiring prompt solutions. Talented problem-solver managing workloads while greeting visitors, answering incoming phone calls and fulfilling staff members' requests. Professional and welcoming in creating upbeat work environment. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
8
years of professional experience
Work History
3G Concrete Coatings
Office Administrator
03.2023 - Current
Job overview
- Reduced administrative errors by diligently proofreading office documents and maintaining accurate records.
- Safeguarded company information by maintaining strict confidentiality protocols and ensuring secure document storage practices.
- Maximized office space utilization by maintaining a clean, organized work environment that encouraged productivity and efficiency.
- Increased customer satisfaction through professional handling of inquiries and prompt resolution of issues.
- Interacted with customers by phone, email, or in-person to provide information.
- Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
- Maintained electronic and paper filing systems for easy retrieval of information.
- Boosted productivity by prioritizing tasks, managing schedules, and coordinating meetings for staff members.
Chick-Fil-A Restaurant
Training Director & Manager
06.2018 - 03.2023
Job overview
- Enhanced employee performance by developing comprehensive training programs tailored to organizational needs.
- Streamlined onboarding processes for new hires, reducing time-to-productivity and improving employee satisfaction.
- Collaborated with management to identify skill gaps, leading to the creation of targeted training initiatives.
- Increased employee retention by implementing ongoing professional development opportunities and mentorship programs.
- Developed engaging e-learning modules that allowed employees to access training materials remotely, increasing accessibility and convenience.
- Monitored and evaluated training performance to determine quality and cohesiveness.
Private Home
Caregiver
05.2022 - 01.2023
Job overview
- Assisted client with activities of daily living, promoting independence and quality of life.
- Constructed tasks and schedules for each day.
- Maintained physical therapy routine and weekly doctor visits.
- Provided consistent care for client and comfort for the family.
- Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
- Administered medications as prescribed, ensuring accurate dosage and timely administration for maximum efficacy.
- Prepared nutritious meals according to dietary restrictions, supporting client's overall health through balanced nutrition.
Chick-Fil-A Restaurant
Team Member
08.2015 - 06.2018
Job overview
- Enhanced team efficiency by streamlining communication and implementing effective collaboration tools.
- Boosted overall productivity by identifying areas for improvement and developing targeted strategies.
- Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
- Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
Education
Northern Kentucky UniversityNewport, KY
BBA from Business Management
12.2022
University Overview
- Dean's List [Fall, 2021][Spring, 2022]
- Honor Roll [Fall, 2022]
Skills
- Customer Engagement
- Event Coordination
- Telephone Reception
- Office Supply Management
- Operations Management
- Scheduling
- File Maintenance
- Meeting Coordination
- Administrative Support
- Business Administration
Timeline
Office Administrator
3G Concrete Coatings
03.2023 - Current
Caregiver
Private Home
05.2022 - 01.2023
Training Director & Manager
Chick-Fil-A Restaurant
06.2018 - 03.2023
Team Member
Chick-Fil-A Restaurant
08.2015 - 06.2018
Northern Kentucky University
BBA from Business Management
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