Brittany Stone
Criminology Student
Eugene,OR
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
1
1
year of post-secondary education
Work History
Dog Trainer
Petco
San Jose, CA
04.2017 - 06.2017
- Employed positive reinforcement with animals using "clicker-training" method, voice rewards and food rewards.
- Evaluated animals to determine temperaments, abilities and aptitude for training.
- Instructed owners and dogs on basic obedience commands using different techniques to match dogs' drives for reward.
- Maintained clean training arena for group classes.
- Watched dogs for triggers, signs of aggression and pack behaviors to formulate possible solutions.
- Educated owners about benefits of specialized therapy training.
- Consulted with owners to discuss behavioral concerns and determine final goals.
- Maintained clean, neat and hazard-free animal areas to protect individual health and wellbeing.
- Talked to or interacted with animals to increase familiarity with human voices or contact.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Bartender
The Stork Club
Oakland, CA
03.2013 - 11.2016
- Crafted special drink and cocktail menu items for seasonal offerings.
- Developed new signature cocktails to support bar marketing brand and increase profits.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Polished glassware, bussed tables and removed debris to keep customer areas clean.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
- Built relationships with vendors to manage orders and negotiate costs.
- Set up glassware, liquor and other necessary supplies for special events.
- Explained daily specials and beverage promotions to exceed daily sales goals.
- Kept alcoholic beverages well-stocked and organized to meet expected demands.
- Followed strict recipes and drink measurements to minimize product used.
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
- Updated drink menu with creative cocktails, contemporary wines and craft beers.
Cook
The Boneyard BBQ
San Bruno, CA
08.2015 - 11.2015
- Assisted chef with planning easy but elegant appetizers to spark customer interest.
- Ordered and received products and supplies to stock kitchen areas.
- Managed kitchen staff to supervise preparation of foods and explain steps for readying specialty items.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Inspected appliances, commercial fryers and ovens to verify proper working order.
- Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
- Changed and sanitized cutting boards, benches and surfaces between tasks to avoid cross-contamination.
- Created identical dishes numerous times daily with consistent care, attention to detail and quality.
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
- Interacted with guests to obtain feedback on product quality and service levels.
- Maintained well-stocked stations with supplies and spices for maximum productivity.
- Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
- Tasted, smelled and pierced food with fork to verify sufficient cooking.
- Seasoned and cooked food according to recipes or personal judgment and experience.
- Communicated closely with servers to fully understand special orders for customers.
Lead Prep Cook
Small Foods
San Francisco , CA
02.2015 - 06.2015
- Inspected kitchens to observe food preparation quality and service, food appearance and cleanliness of production and service areas.
- Cooked memorable dishes that brought new customers into establishment.
- Maintained well-organized mise en place to keep work consistent.
- Collaborated with staff members to create meals for large banquets.
- Produced innovative menu offerings to promote company awareness and customer satisfaction.
- Aligned seasonal promotions with ingredient availability to maximize profits.
- Inspected freezer and refrigerator daily to check and maintain proper temperatures.
- Prevented cross-contamination from utensils, surfaces and pans when cooking and plating meals for food allergy sufferers.
- Maintained high food quality standards by checking delivery contents to verify product quality and quantity.
- Obtained fresh, local ingredients to improve dish flavors and limit grocery costs.
- Developed recipes, portion specifications and standard preparation procedures for all dishes.
Bartender Shift Manager
Toots Tavern
Crockett, CA
07.2014 - 12.2014
- Oversaw and monitored cash drawers and reconciled drawers against cash register reports at close of business.
- Supervised and trained staff on preparing and delivering drinks, handling food and money and setting up bar at beginning of shift and breaking down at end of shift to facilitate operations.
- Established rules for ejecting problem customers from bar to reduce liability and maintain pleasant environment.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
- Crafted special drink and cocktail menu items for seasonal offerings.
- Developed new signature cocktails to support bar marketing brand and increase profits.
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Updated drink menu with creative cocktails, contemporary wines and craft beers.
- Set up glassware, liquor and other necessary supplies for special events.
- Polished glassware, bussed tables and removed debris to keep customer areas clean.
- Followed strict recipes and drink measurements to minimize product used.
- Kept alcoholic beverages well-stocked and organized to meet expected demands.
- Served high customer volumes during special events, nights and weekends.
- Explained daily specials and beverage promotions to exceed daily sales goals.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Conducted regular inventory count to keep bar and drink supplies stocked, avoiding expensive rush orders.
Education
Bachelors Of Science - Criminology
Southern New Hampshire University
Manchester, NH 10.2021 - Current
Skills
Dependable and Responsible
Good Telephone Etiquette
Interpersonal Communication
Google Workspace
Responsible alcohol service
Highly reliable
Engaging personality
Creative mixology
Beverage preparation
Hospitality service expertise
Handling difficult customers
Aloha POS
Inventory
Safety
Additional Information
December 2022 completed minor in psychology attached to my ongoing bachelors in criminology.
Timeline
Bachelors Of Science - Criminology
Southern New Hampshire University
10.2021 - Current
Dog Trainer
Petco
04.2017 - 06.2017
Cook
The Boneyard BBQ
08.2015 - 11.2015
Lead Prep Cook
Small Foods
02.2015 - 06.2015
Bartender Shift Manager
Toots Tavern
07.2014 - 12.2014
Bartender
The Stork Club
03.2013 - 11.2016