Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

BRITTANY STREEB

Aviston,IL

Summary

Dedicated office assistant with excellent experience in the industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. I'm dependable and a quick-learning team player with effective communication and organization skills. Proven track record of maintaining efficient office operations. Expertise in scheduling and coordinating meetings, responding to emails and phone calls in a timely manner.

Overview

14
14
years of professional experience

Work History

Personal Assistant to the Owner

Anthony Emig Real Eatate & Auctions
10.2023 - Current
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.
  • Maintained an organized workspace for the owner which facilitated easy access to important documents when needed.
  • Maintained appropriate filing of personal and professional documentation.
  • Improved communication between the owner and external parties by drafting professional correspondence on their behalf.
  • Increased productivity by prioritizing tasks and ensuring deadlines were met consistently.
  • Displayed absolute discretion at handling confidential information.
  • Reduced administrative workload for the owner through proficient handling of routine tasks, allowing them to focus on higher-level responsibilities.
  • Oversaw personal and professional calendars and coordinated appointments for future events.
  • Enhanced efficiency in daily operations by organizing and maintaining office filing systems.
  • Served as point of contact between clients and managerial staff.
  • Filed paperwork and organized computer-based information.
  • Screened personal and business calls and directed to appropriate party.
  • Volunteered to help with special projects of varying degrees of complexity.
  • Answered high volume of phone calls and email inquiries.

Assistant Store Manager

Circle K Gas Station
04.2023 - 10.2023
  • Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
  • Rotated merchandise and displays to feature new products and promotions.
  • Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
  • Walked through store areas to identify and proactively resolve issues negatively impacting operations.
  • Processed payments for credit and debit cards and returned proper change for cash transactions.
  • Developed a loyal customer base through personalized interactions, increasing repeat business in-store visits.
  • Streamlined inventory management with regular audits, accurate ordering, and efficient stock organization.
  • Resolved escalated customer issues effectively leading to improved customer satisfaction rates.
  • Provided weekly work schedules to employees to accommodate business demands and vacation requests.
  • Reconciled daily sales transactions to balance and log day-to-day revenue.
  • Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures.
  • Provided support to store manager in budgeting processes, helping maintain financial stability for the business.
  • Collaborated with store manager to develop marketing initiatives that drove traffic and increased brand awareness.
  • Delivered consistent sales growth by identifying opportunities for promotions and cross-selling products to customers.

Shipping Loader

Eaton B-Line
10.2018 - 04.2023
  • Prepared materials for shipment by packing, securing, labeling, and applying postage to them
  • Compared shipping orders and invoices to the contents received to ensure accuracy
  • Orchestrated efficient routing by creating accurate shipping documentation and package labels
  • Pull orders of 10ft-20ft of channel, make into builds, and load orders onto trucks
  • Was in charge of day-to-day shipping and receiving for over 50-100 per day.

Restaurant Server/cook

Michael's Restaurant
10.2010 - 10.2018
  • Kept the tables clean and tidy with tableware, glassware, silverware, and linens
  • Restocked the salad bar and buffet for lunch and dinner service
  • Suggested appropriate food and drink pairings to increase beverage sales and maintain customer satisfaction
  • Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty
  • Ensured customer satisfaction by promptly responding to orders and requests for entertainment
  • Kept an eye on guests for signs of intoxication and immediately alerted management, ensuring a safe and welcoming environment for all patrons
  • Checked identification to enforce the age requirement for alcoholic beverages
  • Cut down on customer wait times by carrying a multitude of plates at once without spilling or dropping food
  • Recommend daily specials
  • Greeted new customers, talked about specials, took drink orders, and made positive connections with them right away
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs
  • Customers paid with credit cards, cash, and gift certificates, and I made proper change for cash transactions
  • Performed all opening, closing, and shift change duties to keep the restaurant running smoothly and the teams ready to meet customer needs
  • Guests are directed or escorted to their seats by me
  • Relay orders to the kitchen and make sure they're delivered on time
  • Clean the tables and dining areas, as well as the counters
  • Trained new employees on the restaurant's practices, culture, and procedures in order to maximize job satisfaction and productivity
  • Stored it in designated containers and storage areas to extend the shelf life of the food and prevent spoilage.

Shift Supervisor

CVS
07.2015 - 06.2016
  • Implemented security, safety, and loss prevention strategies during shifts
  • Identified and targeted areas in need of improvement through close monitoring and tracking of daily operations
  • Established effective employee schedules and delegated tasks to take advantage of individual abilities and meet expected demands
  • Used standardized procedures to efficiently manage accurate money transfers and protect transactions
  • Evaluated employee behaviors, skills, and knowledge, and provided hands-on training and mentoring to those who needed it on a regular basis
  • Assisted the store manager in executing store operations during scheduled shifts
  • Checked and responded to emails and communications on a daily basis
  • Opened operations and secured building at the end of business day.

Education

No Degree - Supply Chain Management

The University of Arizona Global Campus
Arizona

High School Diploma -

High School
Highland, IL
05.2012

Skills

  • Self-motivated
  • Project efficiency
  • Extremely organized
  • Customer service
  • Operational Improvement
  • Package Labeling
  • Communications
  • Project Management
  • Team Management
  • Team Building
  • Team Leadership
  • Strong Verbal Communication
  • Conflict Resolution
  • Process Improvement
  • Maintaining Schedules
  • Office Management
  • Discretion and Confidentiality
  • Calendar Management
  • Document Preparation
  • File Organization
  • Strong Work Ethic
  • Resourceful
  • Administrative Support
  • Scheduling
  • Microsoft Office proficiency

References

  • Frank Crossin, 618-444-0387, Pastor
  • David Morgan, 618-560-9665, Friend
  • Tony Deibert, 618-985-7186, Co-worker

Timeline

Personal Assistant to the Owner

Anthony Emig Real Eatate & Auctions
10.2023 - Current

Assistant Store Manager

Circle K Gas Station
04.2023 - 10.2023

Shipping Loader

Eaton B-Line
10.2018 - 04.2023

Shift Supervisor

CVS
07.2015 - 06.2016

Restaurant Server/cook

Michael's Restaurant
10.2010 - 10.2018

No Degree - Supply Chain Management

The University of Arizona Global Campus

High School Diploma -

High School

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BRITTANY STREEB