Brittany Strickland

Redan,GA

Summary

Dedicated professional with 6+ years of marketing and administrative skills. Detail-oriented, efficient and organized. Excellent written and verbal communication skills. Highly trustworthy, discreet and ethical. Resourceful and results driven individual, effective at multi-tasking. Highly organized, punctual, and very reliable at finishing projects on or before schedule.

Overview

years of professional experience

Work History

Agero

Supervisor/Performance Facilitator

01.2019 - Current

Job overview

Manage a variety of customer service needs with Roadside
Assist agents one on one with needs to helping customers
Supervisor calls inbound and outbound
Answer phones and direct incoming calls
Daily reports of Calls
Chat performance facilitator
Heavy data entry with minimal errors and attention to detail

Construction Remedies

Office Manager

01.2014 - 01.2019

Job overview

Processing payroll
Office purchasing and uniforms
Maintain employee files
Responsible for all On- boarding paperwork for new employees
Responsible for the office budget and maintaining accurate spreadsheets of all money received, deposited and paid out
Answer phones and direct incoming calls
Weekly invoices and monthly reports of the financial

Education

University of Phoenix
Phoenix, AZ

BA from Business Administration

University Overview

Skills

Skills & Abilities
Business Office Administration
Daily & Monthly Business Reporting
Wise Decision Making
Oral & Written Communications
Knowledge in Accounting
Proficient in MS Office, Quick Books and 10 Key

Customer Service
Customer Satisfaction
Manage Employee Relations
Workflow Schedules
Problem Resolution
Payroll Policies and Procedures

Timeline