Brittany Taylor
Houston,TX
Summary
Energetic and personable, with natural ability to build rapport and engage customers. Possesses foundational knowledge of sales techniques and customer service principles, coupled with strong communication and problem-solving skills. Aims to drive sales growth and enhance customer satisfaction through attentive and responsive service.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Waitress
Woody's Hideaway
12.2025 - Current
- Provided exceptional customer service, enhancing guest satisfaction and loyalty.
- Managed multiple tables efficiently, ensuring timely order delivery and attentive service.
- Collaborated with kitchen staff to streamline food preparation and improve service speed.
- Trained new team members on menu items, service standards, and POS system operation.
Esthetician
Independently Employed
05.2024 - Current
- Assisted in providing skin assessments and recommending appropriate treatments.
- Maintained cleanliness and sanitation of treatment rooms and equipment.
- Supported clients in selecting skincare products tailored to their needs.
- Learned to perform facial treatments, chemical peels, and body waxing techniques.
- Educated clients on proper skincare routine maintenance and guided them in selecting appropriate home care products.
- Performed various facial treatments for optimal skin health, including microdermabrasion, chemical peels, and LED therapy.
Branch Assistant
Independently Employed
12.2023 - 05.2024
- Coordinated schedules and appointments to optimize workflow and ensure timely task completion.
- Developed and maintained efficient filing systems for improved document retrieval and organization.
- Trained new hires on operational procedures, fostering a collaborative work environment.
- Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
- Assisted manager in all aspects of business operations.
- Safeguarded sensitive information through proper documentation handling, data entry, and record maintenance procedures.
Customer Service Associate
Walgreens
06.2023 - 11.2023
- Resolved customer inquiries efficiently, enhancing overall satisfaction through effective communication.
- Assisted in training new staff on operational procedures and customer service best practices.
- Processed transactions accurately, maintaining consistency in cash handling and inventory management.
- Collaborated with team members to improve workflow and streamline service delivery during peak hours.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Maintained a high level of product knowledge, providing accurate information to customers.
Education
Esthetician Diploma - Esthetics
Ogle School
TX04-2025
High School Diploma -
Penn Foster Online
Houston, TX12-2023
Skills
- Goal-oriented mindset
- Social media marketing
- Brand promotion
- Cold calling
- Relationship building
- Cash register operation
- Task prioritization
- Customer relationship management
Certification
- Licensed Esthetician
Timeline
Waitress
Woody's Hideaway
12.2025 - Current
Esthetician
Independently Employed
05.2024 - Current
Branch Assistant
Independently Employed
12.2023 - 05.2024
Customer Service Associate
Walgreens
06.2023 - 11.2023
Esthetician Diploma - Esthetics
Ogle School
High School Diploma -
Penn Foster Online