Brittany Terrell
Dallas
Summary
Logistics professional with robust experience in operational management, prepared to drive efficiency and effectiveness in all areas of the industry. Strong focus on optimizing processes, leading teams, and delivering results. Skilled in resource allocation, workflow optimization, and problem-solving. Known for adaptability, reliability, and fostering collaborative environment to meet organizational goals.
Overview
7
7
years of professional experience
Work History
Assistant Manager of Operations
JT Logistics
10.2023 - 04.2025
- Managed daily operations, delegating tasks appropriately to ensure smooth functioning of the facility.
- Taught employees how to collaborate on daily job tasks and achieve service targets.
- Coordinated with Regional Vice President in different operational issues and promotional activities.
- Mentored new hires, guiding them through their roles while providing ongoing support for professional growth opportunities.
- Implemented safety protocols to maintain a secure work environment for employees.
- Maintained accurate records of all transactions within the department to facilitate transparent reporting systems.
- Enhanced employee productivity through regular training sessions and performance evaluations.
- Conducted regular staff meetings to foster open communication, teamwork, and feedback exchange among team members.
- Interacted well with customers to build connections and nurture relationships.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
- Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
Outbound Operations Supervisor
Cart.com
05.2023 - 10.2023
- Reduced order processing times through close monitoring of staff performance and providing constructive feedback for improvement.
- Collaborated with other departments to ensure seamless integration of inbound and outbound operations, resulting in improved overall workflow efficiency.
- Implemented process improvements that resulted in better space utilization within the warehouse facility, allowing for more efficient storage of products awaiting shipment or restocking activities.
- Developed a well-trained workforce by organizing comprehensive training programs and cross-functional skill development opportunities.
- Maintained safe work environment and confirmed current compliance with OSHA and other governmental regulations.
Outbound Operations Supervisor
Carparts.com
10.2022 - 05.2023
- Led by example in maintaining a high standard of professionalism among warehouse staff, fostering a positive work environment conducive to productivity and collaboration.
- Reduced order processing times through close monitoring of staff performance and providing constructive feedback for improvement.
- Enhanced overall team performance by recognizing individual achievements and promoting a culture of continuous improvement within the workplace.
- Balanced schedule and customer demands against team capabilities and available resources to meet performance objectives.
- Recommended measures to improve production methods, equipment performance and team operation and productivity.
Orientation Manager
Hirschback Motor Lines
01.2022 - 07.2022
- Managed new driver orientations and onboarding, ensuring compliance with company WMS and accurate documentation.
- Coordinated catering, hotel accommodations, and transportation for drivers during the duration of the orientation.
- Handled expense reports and maintained a company credit card for operational expenses.
- Collected hair samples and urine samples for drug testing purposes under DOT regulations.
- Created presentations in accordance with company policies and regulations.
- Conducted presentations to orientation classes, both presenting and engaging with the class.
- Conducted driver road tests in compliance with DOT regulations to determine driver's ability to operate the trucks. safely.
Logistics Analyst
Lixil American Standard
03.2018 - 10.2021
- Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
- Conducted thorough data analysis, providing valuable insights for strategic decision-making in logistics operations.
- Provided training on new systems and process improvements to promote adoption among team members within the logistics department.
- Managed the shipping department which consisted of 2 coordinators, 5 forklift operators and 2 general laborers.
- Streamlined effective communication between the shipping department and the scheduling department to ensure timely and efficient shipments of products to independent contractors.
- Led process improvement initiatives within the supply chain, resulting in reduced lead times and increased customer satisfaction levels.
- Analyzed transportation data, identifying trends to inform future route planning decisions and reduce transit times.
Education
Associate of Science - Business Administration And Management
San Diego Christian College
El Cajon, CASkills
- Training and mentoring
- Purchasing and planning
- Scheduling coordination
- Business development
- Cost analysis and savings
- Team building
- Operational efficiency
- Performance tracking
- Staff training and development
- P&L management
- Budget tracking
- KPI tracking
Timeline
Assistant Manager of Operations
JT Logistics
10.2023 - 04.2025
Outbound Operations Supervisor
Cart.com
05.2023 - 10.2023
Outbound Operations Supervisor
Carparts.com
10.2022 - 05.2023
Orientation Manager
Hirschback Motor Lines
01.2022 - 07.2022
Logistics Analyst
Lixil American Standard
03.2018 - 10.2021
Associate of Science - Business Administration And Management
San Diego Christian College
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