Brittany Thompson
Howell,MI
Summary
Versatile professional with a track record of enhancing operational efficiency at The Oxford Center. Excelled in customer service and data entry, demonstrating exceptional problem-solving and motivational leadership. Achieved significant improvements in employee satisfaction and sales growth, leveraging talents in business management and multitasking.
Overview
11
11
years of professional experience
Work History
ABA Administrative Assistant
The Oxford Center
07.2023 - Current
- Maintain confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Ensure accurate record-keeping with diligent data entry and database management for vital company information.
- Promote a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Assist with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
General Manager
Sundance Inc.
09.2013 - 11.2021
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
Hospice Care
Self Employed
08.2020 - 07.2023
- Facilitated smooth transitions between different stages of hospice care by effectively coordinating with home other health aides, nurses, and social workers.
- Educated families on the benefits of hospice care, addressing concerns and answering questions throughout the process.
- Served as a liaison between the hospice care team and the patient's primary healthcare provider to ensure seamless coordination of care.
- Assisted with activities of daily living for improved quality of life during hospice care.
Education
Business Management With Human Resource Focus - Business
Washtenaw Community College
Ann Arbor, MI05-2025
Skills
- Customer Service
- Data Entry
- Computer Skills
- Task Delegation
- Motivational Leadership
- Talent Acquisition
- Business Management
- Administrative tasks
- Problem-Solving
- Multitasking
Timeline
ABA Administrative Assistant
The Oxford Center
07.2023 - Current
Hospice Care
Self Employed
08.2020 - 07.2023
General Manager
Sundance Inc.
09.2013 - 11.2021
Business Management With Human Resource Focus - Business
Washtenaw Community College
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