Summary
Overview
Work History
Education
Skills
Timeline
Generic

Brittany Thurgood

Elgin,OK

Summary

Organized and dependable with experience in restaurant environments. Motivated with engaging personality and flexible approach. Upbeat, friendly and dedicated to facilitate enjoyable dining experiences while providing high-quality customer service to guests in a restaurant setting. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.

Overview

13
13
years of professional experience

Work History

Realtor

Century 21
01.2023 - Current
  • Assisted buyers with finding ideal homes by assessing needs, requirements, and budgets.
  • Wrote contracts to outline sales and purchases of properties.
  • Resolved client concerns related to home purchases to maintain high satisfaction ratings.
  • Advised and informed prospective clients on current market activities and conditions.
  • Negotiated, facilitated, and managed real estate transactions.

Front Desk Agent

Candlewood Suites Hotel
01.2016 - 08.2016
  • Took reservations over phone, in person, and via computer for guests and provided confirmation information.
  • Collected room deposits, fees, and payments.
  • Used internal software to process reservations, check-ins and check-outs.
  • Welcomed each new arrival pleasantly and confirmed reservations and identification.
  • Liaised with housekeeping and maintenance staff to address requests and complaints made by guests.
  • Maintained clean and organized front desk areas to uphold polished company image.

Barista

Olympic Crest Coffee Roasters
02.2013 - 07.2013
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Controlled line and crowd with quick, efficient service.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Maintained regular and consistent attendance and punctuality.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
  • Memorized recipes for specialty coffee beverages and seasonal offerings.

Server

Original Pete's
10.2010 - 06.2012
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders and manage bills.
  • Used slow periods to restock supplies.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Cultivated warm relationships with regular customers.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.

Education

Bachelor of Arts - Business

Southern New Hampshire University
Hooksett, NH
06.2022

Skills

  • Hospitality Service Expertise
  • Adaptable and Flexible
  • Customer Service
  • Energetic and Enthusiastic

Timeline

Realtor

Century 21
01.2023 - Current

Front Desk Agent

Candlewood Suites Hotel
01.2016 - 08.2016

Barista

Olympic Crest Coffee Roasters
02.2013 - 07.2013

Server

Original Pete's
10.2010 - 06.2012

Bachelor of Arts - Business

Southern New Hampshire University

Similar Profiles

CREATE PROFILE
Brittany Thurgood