Brittany Toole
Goldsboro,NC
Summary
Excelled in fostering strong relationships, enhancing team productivity, and swiftly mastering new technologies. Renowned for exceptional customer service and critical thinking skills, consistently delivering results beyond expectations. Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Teleoperator
Cherry Hospital Police Department
07.2023 - Current
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Learned and adapted quickly to new technology and software applications.
Teacher
New Independence Academy
10.2020 - 05.2022
- Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
- Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
- Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
- Maintained accurate records of student progress, attendance, and behavior to facilitate ongoing communication with parents about their child''s educational journey.
Receptionist
Deacon Jones Chevrolet LaGrange
10.2017 - 09.2020
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Handled cash transactions and maintained sales and payments records accurately.
- Answered central telephone system and directed calls accordingly.
Education
Bachelor of Arts - Business Management
Strayer University
Arlington, VA05-2020
Associate of Arts - Office Administration
Wayne Community College
Goldsboro, NC06-2016
Associate of Arts - Elementary & Middle Education, Special Educations
Wayne Community College
Goldsboro, NC05-2007
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Flexible and adaptable
- Dependable and responsible
- Critical thinking
- Computer skills
Certification
- Telecommunicator Certification Course North Carolina Justice Academy 2024 September
Timeline
Teleoperator
Cherry Hospital Police Department
07.2023 - Current
Teacher
New Independence Academy
10.2020 - 05.2022
Receptionist
Deacon Jones Chevrolet LaGrange
10.2017 - 09.2020
Bachelor of Arts - Business Management
Strayer University
Associate of Arts - Office Administration
Wayne Community College
Associate of Arts - Elementary & Middle Education, Special Educations
Wayne Community College
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