BRITTANY TORRES
San Angelo,TX
Summary
Resourceful merchandiser known for high productivity and efficient task completion. Possess specialized skills in inventory management, trend analysis, and visual merchandising. Excel in communication, adaptability, and problem-solving to meet and exceed objectives.
Management professional with proven expertise in team leadership and objective delegation. Demonstrating a strong commitment to excellent strategic planning, team development, and customer satisfaction. With a focus on enhancing property performance and maintaining a 95% occupancy.
Overview
6
6
years of professional experience
Work History
Merchandiser
Southern Glazer's Wine and Spirits
San Angelo, TX
03.2024 - Current
- Assisted customers with locating desired items within store locations.
- Scanned shelves and product cases for expired stock to discard outdated items.
- Conducted regular inventory checks to maintain accurate stock levels.
- Communicated and coordinated planogram execution with store management.
- Established and maintained proper high-traffic displays, resulting in increased sales.
- Built effective partner store relationships to improve customer satisfaction.
- Followed prepared sketches and planograms to arrange consistent shelves, racks and bins across various locations.
- Assisted in gathering and moving materials and equipment for assigned displays.
- Built product displays and placed appropriate signage for merchandise.
- Organized engaging front-facing displays to capture customer interest and drive revenue growth.
- Organized displays according to company standards and specifications.
- Restocked shelves with current merchandise in attractive displays to promote sales.
- Demonstrated great teamwork skills with staff members involved in production and transport.
- Stocked and rotated shelves and built displays to deliver results for stores and suppliers.
Apartment Manager
Centra Partners
San Angelo, United States
03.2023 - Current
- Established strong professional relationships with residents by promoting team collaboration and delivering exemplary service
- Kept meticulous records of all correspondence between management and tenants
- Collected rent and kept records of payments and information
- Filed evictions when need be and could go to court
- Managed end-to-end leasing process for residential properties, resulting in high occupancy rates and increased revenue
- Resolved conflicts between tenants
- Inspected units, common areas, and grounds to ensure compliance with leases and property standards
- Prepared and presented monthly reports to property owners, highlighting occupancy rates, revenue, and expenses
- Did weekly reports for owners to show profit and loss and to keep up with the property
- Received and entered invoices
- Worked with maintenance to ensure all the supplies they needed were ordered and delivered while staying within budget
- Managed all aspects of customer service, including greeting clients, showing apartments, answering phones, preparing leases, marketing, and resolving resident issues
- Contacted maintenance workers to assist with resident emergencies and needs as well as making sure they stayed inside the time frame for getting apartments ready to lease
- Worked closely with vendors, maintaining a good relationship with them
Leasing Agent
Centra Partners
San Angelo, United States
12.2021 - 03.2023
- Managed end-to-end leasing process for residential properties, resulting in high occupancy rates and increased revenue
- Liaised with property owners, tenants, and contractors to ensure seamless transitions and positive tenant experiences
- Inspected units, common areas, and grounds to ensure compliance with leases and property standards
- Created and implemented marketing strategies to attract new tenants and minimize vacancy rates
- Continuously improved leasing processes and procedures, incorporating feedback from property owners and tenants to enhance tenant relations
- Responded to requests and scheduled appointments for property showings
- Performed background checks on all apartment applications
- Managed all social media platforms
- Escalated any major issues to property manager for immediate remediation
Salon Manager
Suntrax Tanning Salon
San Angelo, United States
08.2019 - 12.2021
- In charge of making schedules, checking inventory, interviewing and hiring new employees
- Getting deposits ready, running daily/weekly/monthly reports, printing out timecards, running sales tax reports, pulling commission reports, running our monthly EFT payments, as well as managing a small team of employees
- Aided the company in maintaining customers and gaining new ones; our customers are more like family, and we pride ourselves on knowing everyone by name
- Customer service is a huge part of my job, as well as answering phones, returning phone calls
- Ordering supplies and adding new products and services into computer system, running errands, and other miscellaneous administrative duties
Education
Diploma -
Central High School
San Angelo05-2004
Cosmetology
Howard College
San Angelo, TXSkills
- Leadership
- Communication
- Fast learner
- Effective time management
- Multitasking and prioritization
- Productivity and time management
- Customer service
- Ability to work in a team
- Microsoft Office
- Communication skills
- Shelf organization
- Conflict resolution
- Tenant Relations
- Data analysis
- Vendor relations
- Relationship building
Personal Information
Date of Birth: 09/06/85
Accomplishments
- Leasing Agent of the year- 2022
- Manager of the year- 2023
Timeline
Merchandiser
Southern Glazer's Wine and Spirits
03.2024 - Current
Apartment Manager
Centra Partners
03.2023 - Current
Leasing Agent
Centra Partners
12.2021 - 03.2023
Salon Manager
Suntrax Tanning Salon
08.2019 - 12.2021
Diploma -
Central High School
Cosmetology
Howard College
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