Brittany Traurig
Dallas,TX
Summary
Professional with solid experience in leasing and property management. Strong ability to build relationships with potential tenants and ensure lease agreements are executed efficiently. Skilled in customer service, sales, and conflict resolution. Known for teamwork, adaptability, and achieving high occupancy rates.
Overview
8
8
years of professional experience
Work History
Leasing Consultant
The Registry Las Olas
02.2021 - 09.2024
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Delivered informative property tours to prospective residents, highlighting unique amenities and features tailored to their needs.
- Assisted prospective tenants in paperwork completion and other logistics to facilitate smooth move-in processes.
Front Desk Receptionist
14 Day Reality
04.2016 - 01.2021
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Collected room deposits, fees, and payments.
- Enhanced customer satisfaction by providing efficient and professional front desk services.
- Scheduled appointments accurately using reservation software, reducing conflicts or double bookings.
- Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.
- Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.
- Developed strong working relationships with team members, fostering a positive work environment.
Education
Communications
University of Kentucky
Lexington, KYSkills
- Fair Housing Regulations
- Customer Service
- Building rapport
- Fair housing policies
- Lease Agreements
- Leasing and sales
- CRM Software
- File Management
- Organizational capabilities
- Database Management
Timeline
Leasing Consultant
The Registry Las Olas
02.2021 - 09.2024
Front Desk Receptionist
14 Day Reality
04.2016 - 01.2021
Communications
University of Kentucky
Similar Profiles
Addison LockhartAddison Lockhart
Front Desk Agent at Hyatt Centric Las OlasFront Desk Agent at Hyatt Centric Las Olas
Lily ZinnLily Zinn
Sales Associate at Las OlasSales Associate at Las Olas
Daniel Engler VellosoDaniel Engler Velloso
Food Runner/Custodial Busser at Casa Sensei, Las OlasFood Runner/Custodial Busser at Casa Sensei, Las Olas