Brittany Trice-Holiday
Loganville,GA
Summary
I am a skilled and dedicated professional with experience in web development, technical support, and customer service. Currently, I excel as a Web Developer at Trice Daycare, ensuring the website remains functional and user-friendly. Previously, at BZI ENTERPRISE LLC, I provided technical support, addressing customer concerns and troubleshooting issues. My background also includes coordinating freight movement and managing schedules as a Dispatcher/Customer Service Representative at BBS Transport LLC.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Web Developer
Trice Daycare
Philadelphia
04.2023 - Current
- Maintain and update the daycare's website, ensuring functionality and user-friendliness
- Implement necessary changes and updates to design, layout, and content.
Technical Support Specialist
BZI ENTERPRISE LLC
Snellville, GA
02.2022 - 04.2023
- Provided technical assistance to customers regarding their orders
- Addressed technical concerns, troubleshot problems, and ensured positive customer experience.
Dispatcher/Customer Service Representative
BBS Transport LLC
Lawrenceville, GA
06.2020 - 01.2022
- Coordinated freight movement and managed driver schedules
- Ensured on-time deliveries and provided exceptional customer service.
Education
High School Diploma -
Abington High School
06.2008
Skills
- Problem-solving
- Analytics
- JavaScript
- Documentation review
- Organizational skills
- Teamwork
- Web Development
- Computer skills
- Technical support
Certification
- Zendesk Customer Support Certification - LinkedIn Learning
- Dispatcher Training Program
Job References
- BB'S TRANSPORT (445) 214-1620/James Smith
- BZI ENTERPRISE LLC (833) 294-3687/Jeffery Brown*Manager
- TRICE DAYCARE (267) 854-3785/Matthew Williams*Manager
Timeline
Web Developer
Trice Daycare
04.2023 - Current
Technical Support Specialist
BZI ENTERPRISE LLC
02.2022 - 04.2023
Dispatcher/Customer Service Representative
BBS Transport LLC
06.2020 - 01.2022
High School Diploma -
Abington High School
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