MacOS
BRITTANY TROTMAN
Saint Hedwig,TX
Summary
Motivated Business Administration Professional with a strong background in sales and marketing, including one year in commercial insurance and seven years of successful business ownership. Proven track record of managing a self-started business and consistently surpassing sales targets. Recognized for exceptional customer service, networking abilities, and organizational skills. Seeking a long-term hybrid/remote position in commercial lines insurance, business development, or marketing that offers growth opportunities into leadership or management roles.
Overview
9
9
years of professional experience
4
4
years of post-secondary education
Work History
Assistant Commercial Insurance Account Manager
Barnard Donegan Insurance
04.2023 - Current
- Over one (1) year experience in the insurance industry, specializing in driving insurance sales and cultivating new business opportunities
- Expertly generates new business by systematically executing call lists to engage potential clients and add new business
- Current roles encompass marketing accounts, insurance quotes, policy adjustments, and reviewing/delivering crucial documents including certificates of liability insurance and evidence of property insurance
- Provides superior customer service and work quality while demonstrating attention to detail, flexibility and innovation in resolving problems.
- Collaborated with underwriters to ensure accurate policy issuance and appropriate coverage levels.
- Maintained up-to-date knowledge of industry regulations, staying ahead of potential impacts on client policies.
- Managed accounts in mostly Texas market with territory size of $500,000.
Business Owner
Brittany's Cleaning Company
04.2017 - 04.2023
- Established strong customer relationships through excellent communication and attentive service.
- Strengthened company reputation by consistently meeting or exceeding customer expectations in terms of quality products/services offered.
- Consulted with customers to assess needs and propose optimal solutions.
- Managed financial operations to ensure fiscal responsibility, including budgeting, forecasting, and financial reporting.
- Trained and motivated employees to perform daily business functions.
Inventory and Sales Specialist
Guadalupe Valley Electronic Cooperative
09.2015 - 04.2017
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
Education
Bachelor of Science - Business Administration And Marketing
Colorado Technical University
Colorado Springs, CO (Online) 05.2011 - 06.2015
Skills
- Insurance product knowledge
- Decision-making capabilities
- Business Development
- Commercial lines specialization
- Marketing
- Application Processing
- Insurance Quoting & Sales
- Customer Service
- Document Analysis
- Records Management
- Attention to Detail
- Organization
- Persistence
- Time Management
- Teamwork and Collaboration
- Assertive
- Multitasking Abilities
- Excellent Problem Solver
- Detail Oriented
- Work Ethic
- Hard Working
- Results Driven
- Reliability
Software
Microsoft Windows
Microsoft Office Suite 365 (Word, Excel, PowerPoint, Outlook)
AMS360
Agency Zoom
Chatgpt
Work Preference
Work Type
Full TimeWork Location
On-SiteRemoteHybridImportant To Me
Career advancementWork-life balanceCompany CulturePersonal development programsHealthcare benefitsWork from home optionPaid time offPaid sick leave401k matchCertification
- General Lines Agent, Property and Casualty License - Expiration 07/31/2025
- NFIP Training Certificate - Completed August 2024
Languages
English
Native or Bilingual
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Interests
Lego
Board Games
Hiking
Off Roading
Reading
Car Shows
Quote
You miss 100% of the shots you don't take.
Michael Scott
Timeline
Assistant Commercial Insurance Account Manager
Barnard Donegan Insurance
04.2023 - Current
Business Owner
Brittany's Cleaning Company
04.2017 - 04.2023
Inventory and Sales Specialist
Guadalupe Valley Electronic Cooperative
09.2015 - 04.2017
Bachelor of Science - Business Administration And Marketing
Colorado Technical University
05.2011 - 06.2015
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