Brittany Tumblin
Perry
Summary
Seasoned Dietary Cook and Manager with a proven track record at Healthcare Service Group and Burger King, adept in kitchen organization and fostering team agility. Excelled in ensuring dietary compliance and enhancing customer satisfaction through innovative meal solutions and effective conflict resolution. Demonstrated mastery in sanitary practices and staff mentoring, significantly improving service standards and operational efficiency.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Dietary Cook
Healthcare Service Group
01.2023 - Current
- Maintained awareness of individual dietary needs of residents and verified proper delivery of meals to correct residents.
- Weighed, measured and processed ingredients according to recipe specifications and dietary requirements.
- Received orders, verified contents against invoices and assessed quality of products to verify conformance to organizational standards.
- Performed tasks pertaining to transportation, preparation and setting up of delivery meals.
- Responded to notes and complaints concerning menu items and meals, working to develop resolutions and satisfy residents' tastes and preferences.
- Provided nourishing and health-conscious food to customers under sanitary conditions.
- Sanitized and organized kitchen preparation areas and equipment according to food and health safety standards.
- Prepared, apportioned and served menu and specialized food items developed to meet facility residents' unique dietary needs.
- Followed standard recipes, menus and apportions according to established standards.
- Monitored food temperatures throughout preparation and serving process.
- Communicated with supervisor to discuss menu items, ingredients and nutritional values.
Manager
Burger King
03.2017 - 01.2023
- Developed and maintained relationships with customers and suppliers through account development.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Accomplished multiple tasks within established timeframes.
- Maximized performance by monitoring daily activities and mentoring team members.
- Maintained professional, organized, and safe environment for employees and patrons.
- Cross-trained existing employees to maximize team agility and performance.
- Controlled costs to keep business operating within budget and increase profits.
- Managed and motivated employees to be productive and engaged in work.
- Improved safety procedures to create safe working conditions for workers.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Education
High School Diploma -
Taylor County High
Perry, FL05-2009
Skills
- Nutrition requirements
- Plates presentation
- Kitchen organization
- Sanitary practices
- Safe food handling
- Dietary restriction compliance
- Portion control
- Food assembly
- Therapeutic meals
- Meal preparation
- Food safety practices
- Temperature control
- Diet and nutrition background
- Food preparation
- Kitchen sanitation
- Acquainted with hygiene practices
- Sanitation procedures
Certification
- ServSafe Food Handler Certification - National Restaurant Association.
- Serve It Safe Certificate – National Restaurant Association.
Timeline
Dietary Cook
Healthcare Service Group
01.2023 - Current
Manager
Burger King
03.2017 - 01.2023
- ServSafe Food Handler Certification - National Restaurant Association.
- Serve It Safe Certificate – National Restaurant Association.
High School Diploma -
Taylor County High
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