Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
5
5
years of professional experience
Work History
Barista/ Inventory
Western Coffee Company
08.2023 - Current
Maintained a clean and organized workspace for optimal productivity and safety.
Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
Contributed to a positive team environment through effective communication and collaboration with colleagues.
Used POS system to accurately enter orders and process payments.
Fly Fishing Manager
Scheels All Sports
03.2021 - 05.2023
Used Scheels proprietary software to order, track and manage shop inventory.
Utilized software to track revenue, sales targets, customer complaints and customer returns.
Communicated clearly with employees and suppliers to keep everyone on same page and working toward established business goals.
Customer Service Associate
Lowes Home Center
10.2019 - 02.2021
Scheduled deliveries using Linux
Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
Participated in ongoing professional development opportunities aimed at boosting service desk operations knowledge and skills.
Managed high call volume and administrative duties
Owner at Vint Hill Coffee, The Queen's Bean LLC, Specialty Coffee Roasting CompanyOwner at Vint Hill Coffee, The Queen's Bean LLC, Specialty Coffee Roasting Company