Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
AccountManager

Brittany Turner

Administrative Assistant
Atlanta,GA

Summary

Experienced Office Management and Administration Professional with experience in optimizing productivity, efficiency, and service quality across various environments. Highly dependable, ethical, and reliable support specialist and leader that blends advanced organizational, technical, and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.

Overview

14
14
years of professional experience
7
7
years of post-secondary education

Work History

Executive Administrative Assistant III

HP, Inc.
Atlanta, GA
02.2023 - Current
  • Provided comprehensive support to globally distributed marketing executives and teams within a leading global information technology services and manufacturing corporation, facilitating the achievement of organizational objectives.
  • Fostered a high-performance culture by implementing strategies to drive efficiency and enhance employee retention.
  • Optimized leaders' time and productivity by streamlining travel, expense, and tax documentation processes, ensuring alignment with corporate objectives.
  • Utilized 7P HP proprietary software, email, OneDrive, and Miro to facilitate project coordination, foster enterprise-wide collaboration, and manage strategic travel and meeting planning logistics, including hotel bookings, itineraries, and boarding passes.
  • Improved procurement and marketing project approval processes, meticulously tracking individual and team objectives and key results (OKRs), and driving productivity in monthly, quarterly, and biweekly creative reviews, one-on-one meetings, and other calls.
  • Orchestrated face-to-face meetings in national and international locations by preparing meeting objectives, agendas, and securing team-building venues, activities, and restaurants in collaboration with executive administrative assistants of other teams.
  • Curated efficient travel arrangements for international and national executives using CWT, ensuring optimal travel experiences, conveniently located hotels, smooth transitions between locations, and reservations for team and agency meetings and team-building activities.

Virtual Executive Assistant

Self-Employed
Nashville, TN
01.2021 - 03.2023
  • Orchestrated travel arrangements, meticulously crafting detailed itineraries for flights, accommodations, and meetings.
  • Generated precise office documents, maintained spreadsheet accuracy, and crafted professional presentations.
  • Anticipated and swiftly addressed inquiries and potential issues, reducing the need for CEO involvement.
  • Managed the efficient processing of travel expenses and reimbursements.
  • Transcribed meeting minutes and meticulously tracked project progress.
  • Fostered collaboration among team members, clients, and vendors for both routine and specialized projects.
  • Edited and revised contracts as necessary to ensure compliance and accuracy.
  • Elevated executive and client engagement through strategic management and enhancement of social media platforms, resulting in a remarkable 150% increase in interaction.
  • Optimized social media presence using ChatGPT, Canva, and scheduling platforms for streamlined content delivery.
  • Successfully conducted remote operations, maintaining seamless communication and high productivity levels.
  • Scheduled meetings and events for executives, board members, and teams, coordinating logistics, catering, conference rooms, and minute-taking responsibilities.
  • Ensured the accuracy and confidentiality of databases and records through regular updates and maintenance.
  • Resolved daily operational issues promptly and efficiently, demonstrating keen attention to detail and proactive problem-solving skills.

Executive Assistant/Office Manager

Shadowbox Studios
Atlanta, GA
06.2022 - 01.2023
  • Provided extensive support to senior management, acting as a trusted business partner in various operational aspects.
  • Orchestrated and facilitated team activities and departmental events, managing logistics such as catering, branding, and entertainment.
  • Efficiently managed complex calendars and schedules for executives across multiple locations, including California, New York, Atlanta, Michigan, Florida, and the UK.
  • Assisted with comprehensive travel arrangements and expense management, including booking flights, accommodations, and coordinating meetings.
  • Volunteered for and successfully contributed to special projects of varying complexity, demonstrating flexibility and adaptability.
  • Implemented quality control measures and optimized work processes to enhance revenue generation and streamline production timelines.
  • Managed office inventory activities, including ordering, requisitions, stocking, and receiving shipments.
  • Coordinated special projects and effectively managed schedules to ensure timely completion of tasks and deliverables.
  • Handled confidential information for executives and maintained discretion and professionalism at all times.
  • Led hospitality initiatives at a key film expo, collaborating with local authorities, vendors, and team members to ensure a seamless event experience, including securing permits, branding materials, bartending services, and logistical planning.

Office Coordinator

Baker Donelson
Atlanta, GA
06.2021 - 06.2022
  • Streamlined event planning procedures, ensuring seamless execution by coordinating logistics for various aspects including conference rooms, catering, IT support, audio/visual setups, transportation, presentations, and entertainment.
  • Cultivated stakeholder engagement through targeted communication strategies such as newsletters and intranet content, fostering effective communication channels.
  • Led Diversity, Equity, and Inclusion (DEI) initiatives, resulting in a significant 75% increase in participation and engagement.
  • Conducted comprehensive onboarding processes for new hires, ensuring adherence to organizational policies and seamless integration.
  • Managed event logistics, overseeing scheduling, documentation, transportation, catering, and entertainment.
  • Evaluated operational practices and recommended revisions to enhance efficiency.
  • Acted as the office liaison for Diversity and Inclusion, achieving a 100% increase in participation in diverse events.
  • Provided exemplary administrative support, contributing to the smooth functioning of office operations.
  • Authored weekly company newsletters covering various updates and initiatives.
  • Oversaw efficient management of databases and digital file storage systems.
  • Anticipated the needs of attorneys and directors, providing prompt and effective resolutions.

Director

Primrose School Of Lakeway
Austin, TX
03.2020 - 01.2021
  • Ensured compliance with safety standards, policies, and regulatory requirements for a private preschool, managing legal, financial, and insurance obligations to maintain operational integrity.
  • Collaborated with executive, sales, and business development teams to synchronize multiple calendars, schedule meetings, develop agendas, record minutes, and monitor action items and project progress from initiation to completion.
  • Directed staff management and culture development initiatives, serving as the primary liaison for parent inquiries and complaints, fostering positive relationships and resolving issues effectively.
  • Recognized for leadership excellence as a pivotal link between executives, staff, parents, and Board members, facilitating seamless communication and collaboration across stakeholders.
  • Developed strategic roadmaps and process improvements through research and analysis, optimizing stakeholder collaboration, program scalability, and learning outcomes, including root cause and gap analysis.
  • Enhanced contract management, expense tracking, and corporate governance systems by refining processes and streamlining travel and expense reimbursement procedures, reducing operational risk.
  • Spearheaded school governance improvements by collaborating with internal and external legal counsel to oversee the preparation of Board meeting materials, including agendas, resolutions, minutes, bylaws, and policies.
  • ACHIEVEMENT HIGHLIGHTS:
    Achieved a significant increase in student enrollment by 90%, retention by 90%, attendance by 75%, and brand engagement by 150%.
  • Implemented classroom observation and improvement plans, enhancing teacher and student performance through documented feedback and actionable improvement strategies.
  • Successfully navigated COVID-19 challenges by leveraging social media platforms to increase brand recognition and engagement amidst pandemic restrictions..

Business Support Coordinator

Banner Home Care and Hospice
Gilbert, AZ
01.2017 - 05.2018
  • Facilitated seamless communication between families, nurses, insurance entities, and multidisciplinary teams to streamline patient intake processes, appointment scheduling, medical record management, referrals, and patient education initiatives.
  • Achieved perfect scores of 100% on HIPAA (Health Insurance Portability and Accountability Act) and PHI (Protected Health Information) audits by meticulously adhering to all organizational, state, and federal regulations and standards, ensuring comprehensive compliance at all times.

Administrative Assistant

Fellowship of Faith Church
Huntsville, AL
03.2010 - 07.2014
  • Enhanced operational efficiency by streamlining intricate calendar management, travel coordination, meeting arrangements, and associated documentation.
  • Crafted professional correspondence on behalf of leadership, maintaining consistent communication standards and representing executives effectively.
  • Boosted productivity by 200% through comprehensive technical support, user training, and troubleshooting of IT-related issues, vendor interactions, and contractor management, resulting in an improved user experience.
  • Implemented effective record management and data governance strategies to optimize organizational processes and ensure regulatory compliance.

Education

Bachelor of Science - Biology

Alabama A & M University
Normal, AL
08.2008 - 05.2014

Skills

Calendar Management

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Accomplishments

  • Increased student enrollment to 85% during a pandemic.
  • Streamlined workflow by consolidating lengthy processes and redundant documentation which resulted in more effective and timely completion of student acquisition.
  • Documented and resolved ways to improve work culture which led to increased employee retention.
  • NASA Undergrad Internship which evolved into an employment opportunity in Tel Aviv, Israel with the US Space & Rocket Center.


Timeline

Executive Administrative Assistant III

HP, Inc.
02.2023 - Current

Executive Assistant/Office Manager

Shadowbox Studios
06.2022 - 01.2023

Office Coordinator

Baker Donelson
06.2021 - 06.2022

Virtual Executive Assistant

Self-Employed
01.2021 - 03.2023

Director

Primrose School Of Lakeway
03.2020 - 01.2021

Business Support Coordinator

Banner Home Care and Hospice
01.2017 - 05.2018

Administrative Assistant

Fellowship of Faith Church
03.2010 - 07.2014

Bachelor of Science - Biology

Alabama A & M University
08.2008 - 05.2014

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Brittany TurnerAdministrative Assistant