Brittany Turner
Quitman,GA
Summary
Dynamic Sales Associate Manager at Dollar Tree with a proven track record in enhancing operational efficiency and customer satisfaction. Skilled in data management and team collaboration, I successfully implemented process improvements that reduced errors and boosted employee morale. Committed to fostering a positive work environment while ensuring compliance with safety regulations.
Professional data management specialist prepared for this role. Strong background in accurate data entry, database management, and information integrity. Skilled in collaboration, adapting to changing needs, and ensuring reliable results. Known for attention to detail, efficient time management, and strong organizational skills.
Skilled Data Entry Operator with 5 years of experience in data processing. Focused on maintaining high-quality data and improving performance standards. Prioritizes professionalism, organization and efficiency.
Efficient and precise with commitment to finishing jobs quickly and accurately. Proven to work closely with coworkers for effective data management. Skilled in document digitization, office modernization and data organization for enhanced productivity.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Remote Data Entry position. Ready to help team achieve company goals.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
10
10
years of professional experience
Work History
Sales Associate Manager
Dollar Tree
10.2022 - 11.2025
- Led team in daily operations, ensuring adherence to company policies and procedures.
- Trained and mentored junior staff, fostering a collaborative and productive work environment.
- Managed inventory levels, optimizing stock management and minimizing discrepancies.
- Implemented process improvements that enhanced operational efficiency and reduced errors.
- Analyzed performance metrics to identify trends and recommend strategic enhancements.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
- Collaborated with the management team to develop strategic plans for business growth and improvement.
- Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
- Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
- Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.
- Coordinated with vendors to ensure timely delivery of products and resolve any supply chain issues.
- Ensured compliance with all safety regulations by conducting regular inspections of equipment/operations within the store.
- Improved customer satisfaction by resolving complaints and inquiries promptly.
- Managed a team for 3 years
Customer Service Representative
American Home Patient/Lincare
03.2016 - 08.2021
- Qualified Patients for Obstructive Sleep Apnea through medical records and testings
- Processed orders for CPAP equipment to be processed by patient location
- Worked with doctors offices and referrals to obtain missing information needed to qualify patient.
- Reached out to patient to obtain needed demographics and set appointments for their set up in their location.
- No phone calls were received in bound, all calls were made outbound to obtain needed information.
- Collaborated with team members to develop best practices for consistent customer service delivery
- Processed 60 to 90 orders a day, keeping the queue's current.
- Coordinated appointment scheduling using electronic health record systems to streamline operations.
- Collaborated with clinical staff to ensure accurate patient information exchange and continuity of care.
- Trained new representatives on customer service protocols, ensuring adherence to organizational standards.
- Ensured compliance with HIPAA regulations when handling sensitive patient information, protecting client privacy at all times.
- Maintained accurate records of customer interactions, ensuring proper documentation within the company''s database.
- Maintained confidential patient, employee and company information in compliance with company policies and regulatory requirements.
- Facilitated smooth communication between patients, insurance companies, and medical staff for seamless coordination of care.
- Promoted a positive work environment through active participation in team meetings and contributing ideas for organizational success.
- Cross-trained and backed up other customer service managers.
Education
Associates - Medical Billing And Coding
Ultimate Medical Academy
Clearwater, FL11-2026
High School Diploma -
Yulee High School
Yulee, FL06-2011
Skills
- Data entry
- Computer proficiency
- Order processing
- Data collection
- Team leadership
- Time management
- Clear communication
- Attention to detail
- Multitasking
- Accuracy and attention to detail
Timeline
Sales Associate Manager
Dollar Tree
10.2022 - 11.2025
Customer Service Representative
American Home Patient/Lincare
03.2016 - 08.2021
Associates - Medical Billing And Coding
Ultimate Medical Academy
High School Diploma -
Yulee High School