Summary
Overview
Work History
Education
Skills
Timeline
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Brittany Twidale

Klamath Falls,OR

Summary

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

6
6
years of professional experience

Work History

Server

Rooster’s Steak & Chop House
06.2019 - 04.2025
  • Processed orders and sent to kitchen employees for preparation.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Inspected dishes and utensils for cleanliness.
  • Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.

Home Daycare Provider

Rose’s Daycare
04.2021 - 09.2024
  • Offered children numerous opportunities throughout each week to get sunshine and exercise in yard and at local parks.
  • Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
  • Streamlined administrative tasks such as enrollment paperwork processing resulting in efficiency improvements.
  • Taught children to organize toys, wash hands, and share by leading by example.
  • Treated basic first aid needs such as cleaning and bandaging minor cuts.
  • Assisted in potty training and toilet hygiene.
  • Prepared group activities to enhance socialization, communication and problem-solving skills for children.
  • Created safe and engaging learning environment for groups of diverse children with various learning styles.
  • Implemented daily routines and activities to stimulate and engage children.
  • Used positive reinforcement techniques to promote patience and other good behaviors in children.
  • Dispensed snacks and meals to children in accordance with nutritional guidelines.
  • Instructed children in crafts and other activities to promote gross and fine motor skills.

Associate

Walmart
11.2023 - 05.2024
  • Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
  • Developed and implemented strategies to increase customer satisfaction and engagement.
  • Streamlined inventory management processes, reducing waste and ensuring optimal stock levels were maintained.
  • Established strong relationships with key stakeholders, facilitating effective communication across departments and teams.
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
  • Performed cash, card, and check transactions to complete customer purchases.
  • Prioritized helping customers over completing other routine tasks in store.
  • Created inviting environment for customers by maintaining store organization and cleanliness.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.

General Manager

Mr B’s Steak House
03.2020 - 10.2020
  • Controlled inventory efficiently.
  • Devised work schedules for personnel.
  • Oversaw operations in both dining and kitchen areas.
  • Crafted a wide array of beverages with precision.
  • Managed and coordinated food service operations.
  • Managed financial transactions.

Server

Nibbly’s
01.2019 - 03.2020
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Kept up with fast-paced environments, ensuring timely delivery of orders during peak hours.
  • Increased sales by suggesting additional items like desserts and drinks based on customers' orders.
  • Maintained cleanliness and organization in dining area, contributing to welcoming atmosphere.
  • Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
  • Processed orders and sent to kitchen employees for preparation.

Education

General Studies -

Willamette High School
Eugene, OR
06.2005

Skills

  • Strong work ethic
  • Exceptional customer service
  • Cash handling
  • Upselling techniques
  • Liquor, wine, and food service
  • POS operation
  • Multitasking Abilities
  • Reliable and responsible
  • Team player
  • Food safety oversight

Timeline

Associate

Walmart
11.2023 - 05.2024

Home Daycare Provider

Rose’s Daycare
04.2021 - 09.2024

General Manager

Mr B’s Steak House
03.2020 - 10.2020

Server

Rooster’s Steak & Chop House
06.2019 - 04.2025

Server

Nibbly’s
01.2019 - 03.2020

General Studies -

Willamette High School

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