Brittany Valentine
New Franken,WI
Summary
To work in an environment where I can show my strong leadership skills and outgoing, energetic personality. In addition to finding a position where I can grow personally and professionally.
Overview
8
8
years of professional experience
Work History
HR Assistant/Recruiting/Office Assistant
Dedicated Systems, Inc
08.2022 - Current
- Efficiently managed personnel files, maintaining confidentiality while keeping records up-to-date and organized.
- Filed paperwork, sorted, and delivered mail and maintained office organization.
- Conducted new hire orientation to verify completion of appropriate paperwork, recording information on human resources database.
- Enhanced onboarding experience for new hires by creating comprehensive orientation materials and training programs.
- Developed strong relationships with employees through consistent communication and support, leading to increased retention rates.
- Answered and redirected incoming phone calls for office.
- Maintaining employee drug testing.
- Organized company events and order supplies.
- Work closely with company lawyers.
Dispatcher
Dedicated Systems Inc
12.2021 - 08.2022
- Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
- Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
- Directed dispatching, routing, and tracking for fleet vehicles.
- Collaborated with fellow dispatchers to maintain a seamless workflow during shift changes.
Patient Financial Services Supervisor
Caravel Autism Health
03.2021 - 12.2021
- All authorization coordinator duties continued with the addition of following duties.
- Train new and current employees on authorizations and medical records.
- Be support/go to for all employees.
- Assist manager where needed.
Authorization Coordinator
Caravel Autism Health
04.2019 - 02.2021
- Keep track of over 300 client authorizations when they start and expire.
- Assist clinical team on when authorizations are due, what documents are needed and provide any support able.
- Send and request medical records needed for authorizations and payments from insurance companies.
- Be the bridge between insurance companies and clinical staff to obtain client authorizations.
- Call insurance companies to see what benefits/diagnosis are covered and to what extent.
- Stay up to date on all training on Relias per company policies.
Advanced BT/Camp Coordinator/Auth & Billing
Centerpiece LLC
06.2017 - 03.2019
- Run specific programming determined by clients Lead/Senior therapist.
- Work closely with all other behavior technician, leads and senior therapists for all clients.
- Track progress, behavioral data and completed an overview of how sessions went with clients after each session.
- Withholding a caseload tracking session data, completing tasks asked by senior or lead therapists.
- Organized/ran client camp once a week, simulating a classroom setting.
- Planning activities, including gross/fine motor crafts.
- Assist in giving co-workers breaks, laundry, and other cleaning duties.
- Monthly billing to clients and insurance companies.
- Uphold authorizations to continue to allow clients to receive treatment.
- Stay current on CPR and PCM certifications.
Education
No Degree - Special Education
UW-Milwaukee
MilwaukeeGeneral Education
University of Wisconsin-Waukesha
Waukesha, WIHigh School Diploma -
Arrowhead Union High School
Hartland, WI06-2010
Skills
- Administrative skills
- Office administration
- Maintaining files
- Employee Training
- Data Collection
- Data Recording
- Strong Interpersonal Skills
- Opening/Closing Procedures
- Team player
- Medical Records
- Microsoft office and docusign
- Onboarding coordination
Timeline
HR Assistant/Recruiting/Office Assistant
Dedicated Systems, Inc
08.2022 - Current
Dispatcher
Dedicated Systems Inc
12.2021 - 08.2022
Patient Financial Services Supervisor
Caravel Autism Health
03.2021 - 12.2021
Authorization Coordinator
Caravel Autism Health
04.2019 - 02.2021
Advanced BT/Camp Coordinator/Auth & Billing
Centerpiece LLC
06.2017 - 03.2019
No Degree - Special Education
UW-Milwaukee
General Education
University of Wisconsin-Waukesha
High School Diploma -
Arrowhead Union High School
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