Summary
Overview
Work History
Education
Skills
Timeline
Generic

Brittany Vankuren

Kissimmee

Summary

Attentive Package Handler offers background scanning and loading parcels. Hardworking team player ready to stand for long periods, follow safety standards and maintain security. Helps in any way.

Overview

12
12
years of professional experience
2014
2014
years of post-secondary education

Work History

Package Handler

FedEx
Davenport
08.2021 - Current
  • Followed safety protocols to minimize workplace accidents and injuries.
  • Kept up to date on safety procedures and correct lifting techniques to prevent injuries.
  • Load trailers safely.

Shift Manager

Pizza Hut
Orlando
03.2018 - 03.2021
  • Supervised daily restaurant operations and ensured compliance with company standards.
  • Trained and mentored team members on customer service and food preparation.
  • Addressed customer complaints and resolved issues to enhance satisfaction.
  • Conducted regular quality checks on food safety and cleanliness standards.
  • Coordinated team meetings to discuss performance and operational improvements.
  • Managed daily cash intake by counting out registers and tabulating profits.
  • Helped employees accomplish tasks during peak periods.
  • Inspected work areas regularly for cleanliness and organization standards.
  • Developed and maintained positive working relationships with staff, customers, and vendors.
  • Oversaw the training of new employees on customer service, product knowledge, and cash handling techniques.
  • Ensured completion of all opening and closing duties were completed accurately according to established guidelines.
  • Enforced safety standards throughout the store including proper use of equipment.
  • Positioned skilled staff in key areas throughout shift to optimize department productivity.
  • Resolved conflicts between staff members in a professional manner.

Shift Manager

Noodles and company
Lake Mary
11.2015 - 05.2017
  • Supervised daily restaurant operations and ensured compliance with company standards.
  • Trained and mentored team members on customer service and food preparation.
  • Addressed customer complaints and resolved issues to enhance satisfaction.
  • Conducted regular quality checks on food safety and cleanliness standards.
  • Coordinated team meetings to discuss performance and operational improvements.
  • Managed daily cash intake by counting out registers and tabulating profits.
  • Inspected work areas regularly for cleanliness and organization standards.
  • Developed and maintained positive working relationships with staff, customers, and vendors.
  • Oversaw the training of new employees on customer service, product knowledge, and cash handling techniques.
  • Coached employees on interactions with customers to drive exceptional service.
  • Monitored store operations to ensure compliance with company policies and procedures.

Cashier

Panera Bread
Apopka
08.2013 - 11.2015
  • Processed customer transactions efficiently and accurately at a fast-paced bakery-cafe.
  • Assisted customers in selecting menu items and provided recommendations based on preferences.
  • Maintained cleanliness and organization of the cashier area to ensure a welcoming environment.
  • Handled cash register operations, including opening and closing procedures, securely.
  • Collaborated with team members to fulfill customer orders and improve service speed.
  • Managed inventory by restocking supplies and notifying management of low stock levels.
  • Trained new cashiers on operating systems and customer service protocols effectively.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Collected payments and provided accurate change.
  • Greeted customers and answered any questions they had about the store's products and services.
  • Performed other duties as assigned by management.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Issued receipts, refunds, credits or change due to customers.

Education

Apopka High School
Apopka , Fl

Skills

  • Safety compliance
  • Equipment operation
  • Package handling
  • Quality assurance
  • Customer service
  • Team leadership
  • Conflict resolution
  • Cash handling
  • Problem solving
  • Effective communication
  • Time management
  • Staff training
  • Relationship building
  • Stacking packages

Timeline

Package Handler

FedEx
08.2021 - Current

Shift Manager

Pizza Hut
03.2018 - 03.2021

Shift Manager

Noodles and company
11.2015 - 05.2017

Cashier

Panera Bread
08.2013 - 11.2015

Apopka High School

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