Brittany Vaughn
Poplar Bluff,MO
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
18
18
years of professional experience
Work History
Administrative Assistant
Midwest Bancorporation, Inc.
10.2010 - Current
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Executed record filing system to improve document organization and management.
- Scheduled office meetings and client appointments for staff teams.
- Assisted development and implementation of new administrative procedures.
- Assisted coworkers and staff members with special tasks on daily basis.
- Processed invoices and journal entries with efficiency and accuracy, resulting in decreased discrepancies.
- Used advanced software skills to produce high-quality documents, reports and presentations.
- Assisted manager in formulating year-end financial reports to determine financial performance of companies.
Customer Service Associate
Kroger
01.2010 - 10.2010
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Answered questions about store policies and addressed customer concerns.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Learned duties for various positions and provided backup at key times.
- Maintained current knowledge of store promotions and highlighted sales to customers.
Retail Sales Associate
Maurices
01.2010 - 10.2010
- Greeted customers and helped with product questions, selections, and purchases.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Maintained clean sales floor and straightened and faced merchandise.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Managed cash register after end of shift to balance and record accurate transactions.
- Trained and supervised new employees to use selling strategies and apply best practices.
- Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
Retail Sales Associate
JcPenney
03.2006 - 01.2010
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Used in-store system to locate inventory and place special orders for customers.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Managed efficient cash register operations.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
Education
High School Diploma -
North County Sr. High School
Bonne Terre05.2008
Skills
- Microsoft Office
- 10-Key Proficiency
- Self Starter
- Critical Thinking
- AR/AP
- Data Collection
- Time Management
- Project Planning
- Recordkeeping
- Employee Training
- Spreadsheets
- Excel Spreadsheets
- Calendar Management
- Data Entry Documentation
- Correspondence Writing
- Detailed Meeting Minutes
- Account Balancing
- Back Office Operations
- Customer and Client Relations
- Typing Proficiency
- Database Organization
- Internal Communications
- Process Optimization
- Account Reconciliation
Timeline
Administrative Assistant
Midwest Bancorporation, Inc.
10.2010 - Current
Customer Service Associate
Kroger
01.2010 - 10.2010
Retail Sales Associate
Maurices
01.2010 - 10.2010
Retail Sales Associate
JcPenney
03.2006 - 01.2010
High School Diploma -
North County Sr. High School
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