Summary
Overview
Work History
Skills
Certification
Timeline
Generic

Brittany Vaught

Morenci,AZ

Summary

Dynamic and results-driven professional with extensive experience in customer service and team leadership Proven track record in enhancing operational efficiency and customer satisfaction through effective training and problem-solving. Skilled in cash handling and fostering team motivation, ensuring high-quality service delivery in fast-paced environments.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Cashier Team Lead

N/A
09.2024 - Current
  • Supervised cashier team, ensuring adherence to operational standards and customer service excellence.
  • Trained new cashiers on processes, enhancing team efficiency and service delivery.
  • Implemented inventory management practices, reducing discrepancies and improving accuracy.
  • Streamlined checkout procedures, minimizing wait times and enhancing customer satisfaction.
  • Coordinated schedule for cashiers, optimizing coverage during peak hours for operational effectiveness.
  • Resolved customer inquiries and issues effectively, fostering positive shopping experiences.
  • Monitored cash handling procedures, ensuring compliance with financial protocols and reducing errors.
  • Conducted regular performance reviews, providing feedback to improve team productivity and morale.

Waitress Trainer

N/A
05.2024 - 01.2025
  • Trained new waitstaff on customer service protocols and menu knowledge to ensure high-quality dining experiences.
  • Developed training materials and resources to enhance onboarding processes for incoming waitstaff.
  • Conducted regular performance evaluations and provided constructive feedback to improve service quality.
  • Mentored staff in upselling techniques and effective communication to increase customer satisfaction.
  • Implemented best practices for maintaining cleanliness and organization in dining areas during peak hours.

Babysitter

N/a
01.2016 - 12.2021
  • Supervised children, ensuring safety and well-being during daily activities.
  • Developed engaging educational games to promote learning and creativity.
  • Communicated effectively with parents regarding child development and behavior.
  • Managed schedules efficiently to accommodate children's routines and preferences.
  • Implemented behavioral strategies to address challenges and reinforce positive actions.

Produce Clerk

Bashe's
01.2018 - 12.2018
  • Inspected produce quality, ensuring freshness and compliance with company standards.
  • Assisted customers with product selection, enhancing shopping experience through excellent service.
  • Managed inventory levels, organizing stock to optimize accessibility and reduce waste.
  • Trained new staff on proper handling techniques and safety protocols, fostering a knowledgeable team environment.

Skills

  • Customer service
  • Team leadership
  • Problem-solving
  • Cash handling
  • Patience and empathy
  • Time management
  • Strong work ethic
  • Patience and tact
  • Body language awareness
  • Team motivation

Certification

first aid

cpr

Timeline

Cashier Team Lead

N/A
09.2024 - Current

Waitress Trainer

N/A
05.2024 - 01.2025

Produce Clerk

Bashe's
01.2018 - 12.2018

Babysitter

N/a
01.2016 - 12.2021

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