Motivated, dependable, hard-working, and compassionate individual seeking a position to utilize skills and training to become a valued member of a team. I also want the opportunity to provide quality care and service, with outstanding communication skills. I am a highly adaptable individual who has been recognized as a team player and a leader, willing to assist when and where I am needed.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Patient Care Coordinator II
Stanford Healthcare
Redwood City, California
01.2024 - Current
Coordinated patient appointments and managed scheduling for assigned providers.
Communicated with patients regarding treatment plans and follow-up care instructions.
Maintained accurate patient records using electronic health record systems.
Collected patient information and documented medical histories accurately.
Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
Documented notes during patient visits.
Contacted pharmacies to submit, refill patients' prescriptions, and provide any clarification.
Conducted EKGs and Fibroscans of the liver.
Patient Care Coordinator
Bay Area foot care
San Francisco, CA
06.2023 - 10.2023
Greeted patients warmly and managed front desk operations efficiently.
Checked patients in and out for appointments and collected co-payments.
Entered insurance, demographics and health history into patient database.
Scheduled appointments using electronic health record systems effectively.
Verified patient information and insurance details accurately.
Collaborated with team members to consistently streamline office workflows.
Handled billing inquiries and processed payments promptly for services rendered.
Medical Assistant
Golden State Otolaryngology
Palmdale, CA
04.2021 - 05.2023
Front office experience in checking in patients, collecting co-pays, deductibles, and co-pays.
Verifying insurance eligibility, submitting authorizations for insurances, and prepping charts.
Back office experience in rooming patients, taking vital signs, noting chief complaints, assisting the doctor in medical and cosmetic procedures, transferring paper charts into an EMR program, stocking supplies, and operating the autoclave.
I called pharmacies and faxed prescriptions and refills.
Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Experience in drawing up Botox and setting up for face filler cosmetic procedures.
Experience in booking cosmetic procedures and selling products.
Education
Associate Of Science (AS) - Clinical And Administrative Medical Assisting
San Joaquin Valley College
Lancaster
06-2021
Skills
ECG Superuser
Patient scheduling
Insurance verification
Front desk administration
Patient care coordination
Billing processing
Certification
BLS Certified
Adult and Pediatric First Aid/ CPR/ AED
Fibroscan Certification
Timeline
Patient Care Coordinator II
Stanford Healthcare
01.2024 - Current
Patient Care Coordinator
Bay Area foot care
06.2023 - 10.2023
Medical Assistant
Golden State Otolaryngology
04.2021 - 05.2023
Associate Of Science (AS) - Clinical And Administrative Medical Assisting