Brittany Vela
Tempe,AZ
Summary
Certified Phlebotomy Technician with 5+ years of experience in both inpatient hospital and outpatient laboratory settings. Skilled in venipuncture, capillary blood collection, specimen processing, laboratory information systems (LIS), and delivering compassionate, patient-centered care. Experienced working with pediatric, adult, and geriatric patients in fast-paced healthcare environments. Recognized for accuracy, professionalism, strong communication, and maintaining compliance with HIPAA, OSHA, CLIA, and CAP standards.
Overview
1
1
Certification
8
8
years of professional experience
Work History
Phlebotomist
Dignity Health
Gilbert, AZ
12.2025 - Current
- Perform venipuncture and capillary blood collection on patients of all ages.
- Verify patient identity using approved safety procedures.
- Correctly label, process, and transport specimens to the laboratory.
- Follow infection prevention, isolation, and hand hygiene protocols.
- Maintain accurate documentation using laboratory information systems and handheld technology.
- Ensure specimens meet quality standards to avoid recollection.
- Maintain clean, organized workstations and stocked supplies.
- Communicate professionally with patients, nurses, physicians, and laboratory staff.
- Demonstrate Dignity Health's values of compassion, respect, collaboration, and quality in every patient interaction.
Clinical Lab Assistant I – Phlebotomist
EvergreenHealth
Kirkland, WA
09.2024 - 06.2025
- Performed venipuncture and capillary blood collection for pediatric, adult, and geriatric patients.
- Processed laboratory specimens according to established protocols.
- Labeled, centrifuged, stored, packaged, and transported specimens while maintaining specimen integrity.
- Entered laboratory orders and patient information into the Laboratory Information System (LIS).
- Assisted with patient registration and scheduling in outpatient laboratory settings.
- Responded to specimen inquiries and coordinated communication with healthcare providers.
- Collaborated with physicians, nurses, medical assistants, and laboratory personnel to support efficient patient care.
- Maintained compliance with infection prevention, PPE, and safety protocols.
Senior Lab Assistant – Phlebotomist
Providence Regional Medical Center
Everett, WA
09.2023 - 09.2024
- Performed venipuncture and capillary blood collections in a high-volume acute care hospital.
- Verified patient identity using approved patient safety protocols.
- Processed blood, urine, cultures, and other laboratory specimens.
- Entered laboratory orders into the Laboratory Information System (LIS).
- Packaged and shipped specimens to reference laboratories.
- Performed chain-of-custody collections and maintained detailed documentation.
- Maintained laboratory inventory and ensured equipment readiness.
- Followed OSHA, infection prevention, and laboratory safety standards.
Phlebotomist
Actalent – Dignity Health
Gilbert, AZ
11.2022 - 06.2023
- Collected blood specimens using venipuncture and capillary techniques for patients of all ages.
- Verified patient identity and ensured accurate specimen labeling.
- Processed and transported specimens while maintaining quality standards.
- Documented patient information using laboratory information systems and handheld devices.
- Maintained organized work areas and stocked laboratory supplies.
- Collaborated with physicians, nurses, and laboratory staff to deliver quality patient care.
- Demonstrated compassionate, respectful patient interactions while supporting Dignity Health's values.
Phlebotomist
Sonora Quest Laboratories / Banner Health
Mesa, AZ
08.2018 - 03.2020
- Performed venipuncture and capillary blood collections in outpatient laboratory settings.
- Verified patient identity and prepared specimens for laboratory testing.
- Processed, centrifuged, labeled, and distributed specimens to appropriate laboratory departments.
- Entered patient and specimen information into laboratory computer systems.
- Monitored specimen status and resolved missing specimen issues.
- Maintained laboratory supplies and assisted with inventory management.
- Followed CLIA, CAP, OSHA, and Banner Health quality standards.
- Floated between multiple Patient Service Centers and physician offices as needed.
- Assisted with training new employees and provided exceptional customer service to patients.
Education
Technical Training Diploma - Phlebotomy Technician
Arizona Medical Training Institute
Mesa, AZ01-2018
Associate of Arts -
Gateway Community College
Phoenix, AZ01-2018
Medical Assisting Diploma -
Pima Medical Institute
Mesa01-2008
High School Diploma -
Tempe Accelerated High
Tempe, AZ12.2004
Skills
- Venipuncture & Capillary Blood Collection
- Specimen Collection, Labeling & Processing
- Order of Draw
- Difficult Venipuncture
- Point-of-Care Testing (POCT)
- Pediatric, Adult & Geriatric Phlebotomy
- Infection Prevention & Aseptic Technique
- Specimen Packaging & Transport
- Laboratory Information Systems (LIS): EPIC, Cerner PathNet, Cerner PowerChart
- Patient Identification & Safety Protocols
- Quality Assurance & Specimen Integrity
- HIPAA, OSHA, CLIA & CAP Compliance
- Customer Service & Patient Relations
- Team Collaboration
- Time Management & Multitasking
- Attention to Detail
Certification
- Certified Phlebotomy Technician (CPT)
- Certification Number: 64025
- Issued: 2023-03-27
Timeline
Phlebotomist
Dignity Health
12.2025 - Current
Clinical Lab Assistant I – Phlebotomist
EvergreenHealth
09.2024 - 06.2025
Senior Lab Assistant – Phlebotomist
Providence Regional Medical Center
09.2023 - 09.2024
Phlebotomist
Actalent – Dignity Health
11.2022 - 06.2023
Phlebotomist
Sonora Quest Laboratories / Banner Health
08.2018 - 03.2020
High School Diploma -
Tempe Accelerated High
Technical Training Diploma - Phlebotomy Technician
Arizona Medical Training Institute
Associate of Arts -
Gateway Community College
Medical Assisting Diploma -
Pima Medical Institute