Brittany Viar
Franklin,NC
Summary
Enthusiastic individual with superior skills in working in both team-based and independent capacities. Bringing strong work ethic and excellent organizational skills to any setting. Excited to begin a new challenge with a successful team.
Overview
4
4
years of professional experience
Work History
Financial Services Officer
State Employees Credit Union
02.2022 - Current
- Interviewed members to determine income, expenses, financial objectives and risk tolerance in order to develop successful financial plans
- Guided members toward upward credit mobility through good financial choices
- Demonstrated expertise in product knowledge to identify and recommend appropriate products and services to members
Operations Manager
Asheville Recovery Center
01.2020 - 01.2022
- Coached and mentored 22 staff members through constructive feedback to develop long-term career goals
- Resolved client complaints and adjusted policies to meet changing needs
- Interviewed applicants, recommended individuals for hiring and evaluated staff performance
- Directed day-to-day operations by spearheading implementation of short-term and long-term strategies to achieve business plan and profitability goals
- Planned and executed compliance audits to check company policies, procedures and controls.
House Manager
New Life Recovery
08.2019 - 06.2020
- Taught life skills, which included completing chores and cooking meals, offering positive reinforcement
- Oversaw the intake and discharge processes, which included filling out paperwork, for individuals
- Remained calm and professional in stressful circumstances and when dealing with unhappy clients, effectively diffusing situations.
Patient Coordinator
Stanton Optical
08.2019 - 03.2020
- Pulled patient files and verified insurance before patient's appointment
- Coordinated care for patients, including overseeing admission processes and managing patient flows
- Performed front desk duties, including answering phones, scheduling appointments, and greeting patients.
Education
Associate of Arts College Transfer Program -
Southwestern Community College
Associate of Applied Science Business Administration -
Asheville Buncombe Technical Community College
05.2023
Skills
- Team Management
- Organization
- Communications
- Customer Service
- Conflict Resolution
- Training and Coaching
Timeline
Financial Services Officer
State Employees Credit Union
02.2022 - Current
Operations Manager
Asheville Recovery Center
01.2020 - 01.2022
House Manager
New Life Recovery
08.2019 - 06.2020
Patient Coordinator
Stanton Optical
08.2019 - 03.2020
Associate of Arts College Transfer Program -
Southwestern Community College
Associate of Applied Science Business Administration -
Asheville Buncombe Technical Community College
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