Brittany Victor
Haverhill,MA
Summary
Conscientious Healthcare professional offering over 3 years of experience in fast-paced settings. Competent in organizing charts, preparing patient rooms and supporting diagnostic processes through laboratory testing and medication administration. Positive and upbeat with excellent communication skills.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Clinical Associate
Beverly Hospital
07.2023 - Current
- Documented vital signs and health history for patients in clinic and hospital environments.
- Collected and documented patient medical information such as blood pressure and weight.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Sanitized, restocked, and organized exam rooms and medical equipment.
Ophthalmic Technician
Ophthalmic Consults of Boston
08.2022 - 06.2023
- Operated ophthalmic equipment for patient eye examinations and prepared patients for examinations and surgeries
- Worked well with patients, staff, and manufacturer representatives to carry out successful office- and patient-related work each day
- Provided patients with detailed instructions for pre- and post-op care under physician supervision to promote healing and optimal recovery strategies.
Site Lead
Carewell Urgent Care
01.2019 - 07.2022
- Ensured the smooth delivery of daily operations
- Guided successful project completions by maximizing the staff's productivity within the specified timeframe and goals
- Maintained the Medical and Office Supply orders on a week to week basis while keeping within center budget
- Helped to manage and supervise, in conjunction with the Practice Manager, a total of 13 employees.
Scheduling Coordinator
Twin Oaks Nursing Home
05.2019 - 04.2020
- Oversee staff training and development
- Collaborated with management and fellow supervisors to organize operations and achieve demanding schedule targets
- Gathered employee data to develop monthly work schedules, enabling proper staffing for all departments for each shift
- Improved organizational filing systems for confidential employee records, resulting in improved accessibility and efficiency.
Activities Coordinator
Brooksby Village Retirement Home
06.2018 - 09.2019
- Created and encouraged incentives for employees to remain motivated
- Developed strong working relationships with management and executive team through effective scheduling and communication skills
- Coordinated, planned, developed and implemented activities designed to enrich lives of assisted living residents
- Sought and obtained community opportunities for cultural and recreational participation and safely transported residents to and from locations.
Customer Service Representative
JCPenney
07.2015 - 07.2018
- Provided primary customer support to internal and external customers in fast-paced environment
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns
- Provided information to customers regarding charge accounts and loyalty program and helped to open and activate new accounts
- Kept customer spaces clean, neat and organized for maximum appeal.
Education
Associates in General Health Specialization -
Northern Essex Community College at Haverhill
12.2023
High school Diploma -
Peabody Veterans Memorial High at Peabody
06.2018
Skills
- Proficient in Epic and AthenaHealth
- Scheduling proficiency
- Customer and client relations
- Time management
- Administrative support
- Staff Management
- Documentation and reporting
- Verbal and written communication
Certification
- CPR certified, 09/01/22
- Intermediate Ophthalic Technician, 03/01/23
Languages
Haitian Creole
Timeline
Clinical Associate
Beverly Hospital
07.2023 - Current
Ophthalmic Technician
Ophthalmic Consults of Boston
08.2022 - 06.2023
Scheduling Coordinator
Twin Oaks Nursing Home
05.2019 - 04.2020
Site Lead
Carewell Urgent Care
01.2019 - 07.2022
Activities Coordinator
Brooksby Village Retirement Home
06.2018 - 09.2019
Customer Service Representative
JCPenney
07.2015 - 07.2018
Associates in General Health Specialization -
Northern Essex Community College at Haverhill
High school Diploma -
Peabody Veterans Memorial High at Peabody
- CPR certified, 09/01/22
- Intermediate Ophthalic Technician, 03/01/23
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