BRITTANY L. WALKER
Mira Loma,CA
Summary
Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.
Overview
12
12
years of professional experience
Work History
Home Health Case Manager- Wound Care/ Podiatry
Wound Healing Care Specialists Inc
2023.01 - Current
- Wound Consultant- Assist physicians with rounds providing optimal care and scribing for treatment plans
- Duties and responsibilities also include to assess the effectiveness of the wound care program, meet with nurses, physicians, and other health professionals
- Analyze the needs of the surrounding community, and advise the center on goals necessary to meet those needs.
- Coordinated interdisciplinary team meetings to ensure effective collaboration and optimal patient care.
- Facilitated seamless transitions from hospital to home by assisting with discharge planning and arranging necessary support services.
Front and Back Office Medical Assistant
Concentra Urgent Care
2019.10 - 2023.01
- Work one-on-one with patients as a health care provider, Monitor the flow of on boarding patients and delivering routine medical care
- Handle blood draws, injections, EKG, vitals, drug screens, wound care, disbursement of medications and Assisting Physicians.
- Improved overall clinic efficiency by performing clinical duties such as taking vital signs, administering injections, and drawing blood samples.
- Supported effective billing practices by collecting copays, verifying insurance coverage, and resolving any discrepancies in a professional manner.
Laboratory Analyst
Beaumont Hospital Lab Outreach Processing/ Client Services
2018.08 - 2019.07
- Laboratory registration process
- Accurately orders test requested by clients and place them on the correct specimens (centrifuge, separate, aliquot)
- Problem solving, resolve order issues
- Communication for client customer service, strong computer skills.
- Streamlined sample preparation processes, reducing turnaround time for analysis results.
- Contributed to the development of standard operating procedures, enhancing reproducibility and consistency across experiments.
Lead M.O.A/ OB/GYN Medical Assistant
Hutzel Women's Health Specialists
2017.10 - 2019.02
- Obtaining and charting vitals in EMR, preparing and assisting for examinations and procedures, collecting specimens, completing lab requisitions, assisting in pap smears, NST testing, blood draws, injections, and Post op care
- Keeping patient flow, assisting with scanning charts, and maintaining stock
- Answering the telephone in a professional manner ,registration, scheduling appointments, Verifying insurance and billing.
- Assisted in the diagnosis and treatment of gynecological conditions with accurate documentation and effective communication.
- Provided exceptional support to physicians during examinations, ensuring patient comfort and understanding.
Lead M.O.A /Unit Secretary
DMC (Heart Hospital) Orthopedics
2016.07 - 2017.09
- Leading Clinics for Joint, Spine and Trauma.Registration, Prepare patients for examination, escort them to the treatment room and be present during examination/treatment to assist the physician in procedures
- Answer incoming telephone calls, greet patients, entertain inquiries, and facilitate correspondence with regards to their treatment in the clinic
- Liaise with the orthopedist in booking patients' appointments in line with their schedule to facilitate smooth flow of operations
- Collect results of patients' tests from the laboratory, sort them out and make them available to the orthopedist before they attend to patients
- Scheduling of Diagnostic tests and injections
- Record medical histories and vital signs of patients by, carrying out proper check-in procedures on them before consultation with the physician
- Sterilize equipment before and after treatment and properly dispose used containers and items to avoid infection
- Fill insurance information, inspect insurance authorizations and provide officials with accurate information of patients' health.
M.A
DMC (Hutzel Clinic)
2015.10 - 2016.08
- Duties at Hutzel Women's OB/GYN clinic included performing clerical tasks, preparing patients for examinations, recording vital signs such as blood pressure and temperature
- Assisting Physicians with minor procedures such as Endometrial biopsies, IUD insertions, wart and suture removals.
- Maintained strict adherence to infection control protocols by following proper sterilization techniques for medical equipment.
- Contributed to positive health outcomes by educating patients on preventative measures, treatment plans, and follow-up care instructions.
Laboratory Technician
Biotech Clinical Laboratories (Private Lab)
2014.08 - 2016.02
- Performed routine clinical laboratory tests done in hematology, chemistry, hematology, microbiology, immunology and coagulation
- Responsibilities include; Decisions concerning sample collection and handling, Daily instrument maintenance and quality control, Sample testing, Collection and interpretation of data, Maintenance of accurate records and reporting of data and knowledge of critical values.
- Streamlined sample processing for faster turnaround times, resulting in improved customer satisfaction.
Medical Assistant
Henry Ford Health System (Float Pool)
2012.12 - 2015.01
- Under direct supervision of the physician performs a variety of routine administrative and Clinical tasks to assist in the quality and compassionate care provided to patients
- These duties include the greeting and escorting of patients to the exam room; taking medical histories; the measurement and recording of vital signs; Injections: Preparing patients for Examination/ procedure; and assisting the physician during the examination/procedure
- Demonstrates clinical competence, Clinics include: Cardiology, Internal medicine, Urology, Urgent Care, OB/GYN, Dermatology and Sports Medicine (Orthopedics) Remote Call Center services
- Also skilled in CPNG, EPIC and Dr
- First.
Medical Assistant
Dr. Keith Johnstone Cardiology (Private Practice)
2012.06 - 2012.12
- Responsibilities included covering vital signs, preparing rooms and patients for examination by doctor, installing 24 hour blood pressure cuffs, holter monitoring, assisting with ABI's along with stress testing.
- Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
Medical Assistant
Dr. Amos Johnson (Family Practice)
2012.02 - 2012.06
- Performing vital signs on patients, venipuncture and finger sticks on adults and children,Preparing rooms and patients for examination, assisting during GYN procedures, administering Injections and specimen collection
- Other duties included filling out requisition forms, verifying Patient insurance eligibility and authorizations, EMR scheduling, maintaining patient's charts and office equipment, ordering office supplies and preparing invoices.
Education
Bachelor of Science - Nursing
Norco College
Norco, CANo Degree - Medical Assisting
Sanford Brown College
Dearborn, MI06.2012
Skills
- Time Management
- Phlebotomy
- Data Entry
- EMR / EHR
- Customer Service
- Medical Records Management
- Organizational Skills
- HIPAA Compliance
- Team Leadership
- Medical Documentation
- Critical Thinking
- Risk Management
- Decision-Making
- Patient Care Assessment
Timeline
Home Health Case Manager- Wound Care/ Podiatry
Wound Healing Care Specialists Inc
2023.01 - Current
Front and Back Office Medical Assistant
Concentra Urgent Care
2019.10 - 2023.01
Laboratory Analyst
Beaumont Hospital Lab Outreach Processing/ Client Services
2018.08 - 2019.07
Lead M.O.A/ OB/GYN Medical Assistant
Hutzel Women's Health Specialists
2017.10 - 2019.02
Lead M.O.A /Unit Secretary
DMC (Heart Hospital) Orthopedics
2016.07 - 2017.09
M.A
DMC (Hutzel Clinic)
2015.10 - 2016.08
Laboratory Technician
Biotech Clinical Laboratories (Private Lab)
2014.08 - 2016.02
Medical Assistant
Henry Ford Health System (Float Pool)
2012.12 - 2015.01
Medical Assistant
Dr. Keith Johnstone Cardiology (Private Practice)
2012.06 - 2012.12
Medical Assistant
Dr. Amos Johnson (Family Practice)
2012.02 - 2012.06
Bachelor of Science - Nursing
Norco College
No Degree - Medical Assisting
Sanford Brown College
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