Brittany Walker
Houston,TX
Summary
Reliable To-Go Specialist with solid background in food and beverage industry. Displayed ability to maintain accurate order fulfillment, handle special requests efficiently, and provide high-quality customer service. Strong communication skills, time management abilities, and aptitude for multi-tasking showcased in previous roles. Demonstrated impact on enhancing customer satisfaction through prompt and precise order handling.
Overview
5
5
years of professional experience
Work History
To-Go Specialist
Chili's Bar and Grill
Houston, TX
03.2021 - Current
- Helped management stay on top of supply needs by sharing information about low or spoiled inventory.
- Received payments, returned accurate change and closed checks in POS system.
- Assembled and served meals according to specific guest requirements.
- Packaged and bagged cooked food and prepared items.
- Prepared special orders according to customer requests while maintaining high standards of quality assurance.
- Verified accuracy of all orders before packing them into bags or containers for take-out.
- Collaborated with team to deliver timely service of items.
- Performed opening duties including setting up workstations with required supplies and equipment.
- Assisted other team members in completing tasks when needed.
- Greeted customers in a friendly manner and took orders for to-go items.
Kids Camp Counselor
Kidventure
Houston, TX
06.2024 - 08.2024
- Provided guidance to campers in a positive manner to ensure safety of all participants.
- Tracked attendance, checking off present individuals.
- Coordinated with other counselors and staff to adapt programs to weather conditions
- Monitored activities matched to individual and group abilities to keep campers safe.
- Maintained records of attendance, behaviour management issues, health concerns. for each camper.
Team Member
Whataburger
, TX
01.2020 - 02.2021
- Greeted customers upon entering the store or drive-thru window with a friendly demeanor.
- Addressed customer needs, responding to specific requests.
- Maintained a clean and organized work area throughout shift.
- Maintained positive working relationship with fellow staff and management.
- Maintained work area and kept cash drawer organized.
- Replenished supplies such as napkins, straws, and condiments throughout shift.
- Operated drive-thru window efficiently to ensure fast order processing times.
- Prepared drinks, ice cream and other special items to complete food orders.
Education
Associate of Business Administration -
Lone Star College
Houston, TXSkills
- Goal oriented
- Food handling
- Flexibility
- Cleanliness
- Phone etiquette
- Strong multitasking
- Quick learner
- Time management abilities
- Self motivation
- Teamwork
- Reliability
- Payment processing
- Money handling
- Problem-solving
- Goal setting
- Menu memorization
Timeline
Kids Camp Counselor
Kidventure
06.2024 - 08.2024
To-Go Specialist
Chili's Bar and Grill
03.2021 - Current
Team Member
Whataburger
01.2020 - 02.2021
Associate of Business Administration -
Lone Star College